I cancelled my plan yesterday 8th July 2024 but I have not received confirmation. Is this normal?
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I think 30-days notice is required for a cancellation,
If you gave iD notice yesterday, your contract ends around 7th August 2024.
Perhaps iD Mobile don’t acknowledge a cancellation - maybe speak to a customer adviser online.
https://idmobile.co.uk/live-chat
Hey there
If you’re awaiting confirmation still, or unsure if you’ve cancelled correctly, please contact us via our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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