Best answer by Gregor
View originalCan I have a contract phone and a sim card
I have a mobile contract with ID and I've just ordered a new SIM card for my partner as their contract has ended with their previous provider. I'm a bit worried now as this might not be possible.
Hi @tocca ,
Welcome to the iD Community!
When you mention that you have ordered a new SIM card for your partner, has this now arrived?
If your partner wants to move their existing number to another network, they will have to ask them for a PAC code which can then be given to us.
Ryan
Welcome to the iD Community!
When you mention that you have ordered a new SIM card for your partner, has this now arrived?
If your partner wants to move their existing number to another network, they will have to ask them for a PAC code which can then be given to us.
Ryan
Hi Ryan. Yes the SIM card arrived today but hasn't been activated yet. We do have the PAC number from the old provider.
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