Best answer by Mohammed
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Can I order a rolling sim and use it for just one month and then cancel it?
I'm going abroad for a month and purchased a 20gb sim rolling contract and I've learnt that I may not be able to cancel it so that I'm only charged for one month. I don't want to be charged for two. Thanks
Userlevel 7
+10
Hello @NickP12 ,
You can cancel a 30-day rolling SIM at any time by contacting us and giving 30-days notice. If you do this now, your SIM should just cancel in 30-days from the date you requested it.
If your bill is generated before this, then we will simply give you a credit/refund for any line rental we've charged you for in advance past your notice period.
Mohamed
You can cancel a 30-day rolling SIM at any time by contacting us and giving 30-days notice. If you do this now, your SIM should just cancel in 30-days from the date you requested it.
If your bill is generated before this, then we will simply give you a credit/refund for any line rental we've charged you for in advance past your notice period.
Mohamed
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