Question

Changing from sim only to pay monthly with phone

  • 18 November 2020
  • 1 reply
  • 18 views

I have set up a sim only plan for my daughter, however she would now like a new phone so wanted to changed to a pay monthly contract. There doesn’t seem to be a way of doing this and keeping her mobile number the same? 


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1 reply

Userlevel 4
Badge +10

Hi there @catwood12 

How long ago was it you purchased the SIM-only plan?  See with new SIM-only plans it wouldn’t be until 6-months later that 24-month phone contract upgrades would show there on that account itself.

Why iD Mobile?