My contract with iD mobile is finishing at the beginning of May and I would like to switch to another provider, as I have found a better deal. I’ve read that we need to give 30 days notice to cancel our plan, but there’s no button to cancel my plan on the app - it only gives the option to contact iD mobile (contact centre currently shut so unable to do this). How can I end my contract while unable to contact them? Can I set a date for my contract to finish, so it covers me until the next plan starts?
End of contract
Hi
Sorry to read your leaving us at iD Mobile.
Just to make sure you followed the right path -
- Log in to the iD Mobile App or My Account online
- Go to the ‘My Account’ Page
- On the ‘Manage my plan’ tile, select ‘End my plan’
- Select ‘End your iD Mobile plan’ and follow the instructions
You should be able to see ‘End your iD Mobile plan’ and follow from there.
Let us know.
Thanks,
Pearl
When my contact finish
When my contact finish date
Userlevel 8
+9
Hello
If you look online in your iD My Account, you should find the end date for your contract in the My Plan area.
Sign-in and go to My Account > My Plan.
You should see something like “and my contract ends on XX XXX XXXX” - anyway, good luck!
Userlevel 3
+1
Hello
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more