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Gremlins??

  • 8 February 2021
  • 2 replies
  • 47 views
E
Rank
Userlevel 2

Why have I just got this email? I have been with ID for years.

One week in. Any questions left?

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You've been with us a few days now, so we're just checking that you're getting on okay.

Hopefully you're making the most of your minutes, texts and data. Here's a top tip ‑ you can check your allowances in real‑time 24/7 with the iD App. If you haven't downloaded it yet, you're missing out.

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Best answer by Kevin 12 February 2021, 14:38

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2 replies

C
Rank
Userlevel 1

I just logged in to ask the same thing.

Looks like something has gone wrong with the app & website maintenance that’s currently going on!

Kevin
Rank
Userlevel 4
Badge +10

Sorry for not catching this one sooner @emjay @ciderboy 

Those emails were sent out in error, so worry not.

We did make a stickied post on here along with posts on our social media channels to apologise and calm any worries caused from those mistaken auto-emails which you may or may not have seen since.

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