I recently purchased a new contract phone via uswitch. This purchase was not an upgrade via ID mobile so the old contract hasn’t been cancelled, it is a separate contract. I would like to add the new phone to my existing account, cancel the old contract and keep my old number (also on ID mobile) on my new phone.
I can’t seem to get in contact with ID customer services because of covid, nor can I get on the live chat feature.
Best answer by KevinView original