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increased payments but allowance not changed

  • 5 August 2022
  • 1 reply
  • 36 views

In June I increased my package including increasing my payments it appears the payment increased but not my allowance still only getting 1Gb

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Best answer by andewhite 5 August 2022, 17:17

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Userlevel 8
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Okay @William Brown, for account and billing issues you’ll get immediate assistance by using the online chat at https://idmobile.co.uk/live-chat.

The iD agents work until 8pm on weekdays.

Alternatively, you can wait several days until someone from iD Mobile reads your community post - anyway, good luck.

 

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