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phone has been hacked

  • 23 April 2020
  • 3 replies

I have just received a text saying I asked for my PAC code. I didn’t do this. Please help this is urgent I think someone has hacked my account. 

3 replies

Userlevel 3
Badge +5

Hi @LilaT8 

Sorry to hear this. 

I have sent you a private message please ensure you contact between 9am and 6pm. 



My husband has a phone with ID which has been hacked, he doesn’t know how to let you know

Userlevel 8
Badge +7

Get in touch using the iD Live Chat service. 

The iD customer service team are available 9am - 8pm weekdays, and 9am - 6pm at weekends and on bank holidays.

Good luck.


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