Question

Sales - what is going on

  • 9 October 2018
  • 2 replies
  • 85 views

I ordered a SIM only. Keep getting an email you need to speak to me, I tried calling yesterday 1 hr later and 3 people who kept asking the same qns they couldn't help me to and told me to re-order. (Same email as this forum)

Your sales team need to call me, please. I spoke with Branwyn (Sales) who promised to call back yesterday but didn't.

Getting really frustrated.

Please call me

Thanks
Annica Curtis

2 replies

PS. You might need to email me to ask for my number as I didnt have a mobile no previously, only home phone or German EU SIM.
Userlevel 4
Badge +10
Hello there @annica

I remember speaking to you over Facebook or Twitter yesterday about this one.

We had emailed the Sales Team office to pass on your best contact numbers to hopefully help resolve this issue for you.

If you're still needing a call, or any updates, please reply to the conversation on Facebook/ Twitter and we'll take a further look at that if need be still

Thanks, Kevin

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