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Sim only

  • 9 June 2018
  • 1 reply
  • 162 views

Userlevel 1
I have a sim only contract. Can I change to a new deal and keep my number.
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Best answer by Mohammed 11 June 2018, 15:18

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Userlevel 7
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Hey @Simonemery,

That's correct!

If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.

You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.

Hope this helps.

Mohammed

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