I upgraded my plan from 2Gb to 10Gb a few days ago but am not happy as the upgrade does not suit me. Would it be possible to cancel the upgrade (as it was done only a few days ago) and choose another option? Thank you.
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Hi
Are you on a SIM only plan? If it was a handset upgrade, a return would need to be looked into.
If it’s a SIM only plan, then plan changes can only be carried out once every 30-days so we would need to wait for this period to pass before the plan can be changed to another one I’m afraid.
Ryan
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