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upgrade

  • 1 July 2022
  • 6 replies
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Do you need to use the new sim when you've upgraded or transfer your old sim to the new phone? 

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Best answer by andewhite 11 July 2022, 15:42

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Userlevel 8
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If your old SIM fits in your upgraded phone, then carry on using the old SIM.

Good luck.

I want to upgrade but am due on 16/10/22. Can I pay upfront for the remaining months to able to upgrade before the due date?

I do not want to change to another provider and I do not want to wait until 16th October 2022 when I will be eligible 

Can someone please tell me what to do 

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I want to upgrade but am due on 16/10/22. Can I pay upfront for the remaining months to able to upgrade before the due date?

There is a 60 day period where you are able to upgrade before your plan ends. Say you’re due an upgrade on 16/12/2022 - the earliest you can - without being charged an early upgrade fee - is 16/10/22. As far as my knowledge goes you can’t even pay the rest of the bills upfront. I do believe though that you may have hijacked a post though. You would be better off asking it in your own post.

Userlevel 8
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Can someone please tell me what to do 

Can’t wait to upgrade @Henry Kay? - if you don’t mind moving your mobile away from iD and then back to iD, and you’re happy to pay an early termination fee, then start a new iD contract with the iD phone and plan you’re after.

Some things to think about:

  1. Text INFO to 85075 to get the early termination charges for your existing iD contract.
  2. At iD Mobile, each iD contract/plan needs it’s own unique username (email address), so your existing account cannot be linked to two mobile numbers, so any new contract/plan will need a new username (email address).
  3. Sometimes the number porting process doesn’t go smoothly and takes longer than the advertised 1 working day.
  4. On the day your number is ported, you may have no mobile service for several hours while the number port takes place.

Good luck.

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