Question

Want to sort sum only when contract ends inMarch

  • 29 January 2022
  • 1 reply
  • 41 views

I want to check I haven't booked 2 sim only deals by mistake. I am coming to end of 2 year deal and was shown a £5 monthly deal which changed to £6 when I clicked on it I may have clicked and booked two dims I only want one Tudor H


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1 reply

Userlevel 7
Badge +10

Hello @Tudor Humphreys,

Based on what you’re advising it sounds like you may have taken out a new contract instead of upgrading but we’ll need to check to confirm. 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

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