How is my final bill calculated?

  • 20 January 2020
  • 0 replies

Userlevel 8

If you submit a cancellation request (giving us 30 day’s notice), you’ll receive a normal monthly bill - on your billing date - for your full monthly line rental in advance. This could mean that you end up paying for line rental beyond your disconnection date. If this is the case, we'll refund you by adding a credit to your final bill. 

If you’re due a refund, please contact us on Live Chat and we’ll process it for you.



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