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Bill reminders incorrect?

  • 4 September 2018
  • 3 replies
  • 114 views

why am i getting reminders about my mobile bill when i have allready paid . my next bill isnt due untill october i want an answer asap
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Best answer by Mohammed 10 September 2018, 15:06

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Userlevel 7
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Hello @marion43,

Welcome to the iD Community.

I've renamed your topic for clarity.

Can you clarify on this?

We always send bill reminders to let you know when the bill is generated and these are usually done via text. This is completely normal.

Are you getting bill reminders of older bills from a few months prior?

Mohammed
no i am not getting reminders for older bills .i am getting reminders for my currant bills that i have just paid .
Userlevel 7
Badge +10
no i am not getting reminders for older bills .i am getting reminders for my currant bills that i have just paid .

Hello @marion43,

We'd always notify you to let you know when the bill is ready. You can just ignore these if you're already clued up on your billing dates and making payments regularly.


Mohammed

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