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broken phone - need replacement sim

  • 2 September 2020
  • 6 replies

Userlevel 1

Hoping some1 can help, I've broken my phone and misplaced the sim card. Now I've forgotten password to log in, what can I do please 


Best answer by Kevin 7 January 2021, 17:37

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6 replies

Userlevel 6
Badge +10

Hi there @ElaineC85 

We’ll send you a private message here now so that we can help you get a replacement SIM on it’s way.

If you could reply there, we’ll get that sorted for you.


Got this same problem. no eay to.order replace sim. Please contact me

Userlevel 6
Badge +10

We’ll send you a private message now @Piotr8886 

Simply click on your profile icon in the top right, then go to your private messages.

Userlevel 1

I got sorted thank you

My daughters broken her SIM card how can I get a new one sent out please 

Userlevel 6
Badge +7

Hi @Colette Thornber,

Is the account in your name or your daughters?

If its in your daughters name, she’ll need to contact us directly.

However if it’s in your name, please let us know and we can send you a Private Message.




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