Question

clear overdue balance and cancel contract


I would like to pay my overdue bill of around 17 something and cancel. The only reason I have an overdue balance was because I thought I already cancelled it but j just cancelled the direct debit.  

 

I can not create an iD mobile account to do it online and I don't want to wait until call centers open as I will be paying more. 

 

Can the account be frozen for the time being? 


3 replies

Userlevel 4
Badge +2

Hi @Rahhhhh 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl

 

Can you send me message to do the same ?

Userlevel 6
Badge +4

HI @Rhirst 

If you are wanting to make a payment, please Call 7777 from your iD phone, or 0333 003 7777 from a landline or other mobile. (Charges may vary)


Option 1
Check your allowances, check your spend limit and check your unbilled charges


Option 2
Hear your balance, make a payment

 

-Mohsin

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