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  • 21 June 2018
  • 1 reply

On and off over the last two months I’ve been trying to contact ID mobile as I still ahvent received my new SIM card but getting billed. Can’t use the app without a mobile number, can’t use the chat function as no one ever seems there and the same with the phone! Provision of an email address as a last resort would be great. Anyone have any ideas? Guess I’ll keep trying ....?

Best answer by Mohammed 24 June 2018, 14:37

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Userlevel 8
Badge +9
Hello @MattyJP,

I'm disappointed to hear that you haven't yet received the delivery of the SIM and unable to contact us.

I've PM'ed you with how we can get this resolved and hope we can pick it up.



Why iD Mobile?