Text received says 100% of data used. I did an online chat and he confirmed 100% used. I’ve checked my ID Dashboard account and it shows 1.21gb used out of 3.98gb. What is happening? How can I get it sorted out? Any help much appreciated.
Got text saying Data 100% used - it's wrong
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Userlevel 6
+10
Hi
Have you any active data add-ons? If so, the message does not take into account the add-on as it refers to your standard allowance only.
Ryan
Hi
Have you any active data add-ons? If so, the message does not take into account the add-on as it refers to your standard allowance only.
Ryan
Thanks for replying. I have no add-ons. Only a cap.
Well. Think I’m ready to leave ID Mobile. Can’t get any response to this problem. Can’t speak to anyone! I’ll find another source for my mobile. Bye
Userlevel 6
+10
Hi
We’re sorry for any upset caused by the delay in response but as this is a forum, there will be a short wait between messages being replied to. For real-time support, we recommend speaking to our Live Chat Team or by sending us a message via Facebook/Twitter.
If you decide to stay with us and need further help here, please check your private messages as we have sent you a message offering support. Please be aware that we reply to all messages within 24 to 48 hours.
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Ryan
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