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Lost Phone

  • 8 July 2018
  • 1 reply
  • 86 views

I lost my phone yesterday during the world cup festivities and have had no luck retrieving it how would i go about sorting this out as i cant find a lost or stolen phone option when i ring up
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Best answer by Mohammed 9 July 2018, 17:53

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Userlevel 8
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Hello @Carsey187,

Sorry to hear you've lost your handset.

If you're able to log into your account, you should be able to report this here.

If you're calling up and asked for a mobile number, enter this and follow options to speak to a member of staff.

Going through to any department is fine as you'll just be transferred to the correct department who can help get this sorted.

Mohammed

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