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Mr Craig rafferty

  • 12 June 2018
  • 1 reply
  • 501 views

Hello I forgot my log in detail but can you tell me when my upgrade is due plz
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Best answer by Chloe 14 June 2018, 17:33

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Hi @Rafferty22

It's great to hear that you are looking to upgrade with iD Mobile!

Just to let you know, I've moved your post over to the 'App and My Account' topic. This helps answer questions of other users who may have a similar issue :)

You can find out your upgrade date in the iD Mobile app, you will just need to reset your password; don't worry, it's pretty straightforward!

Just go to your 'My Account' here:

https://my.idmobile.co.uk/

Then select 'Forgotten your password' or 'Forgotten your username/email address.'

Please let us know how you get on!

ChloƩ.

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