Thanks
Best answer by Phil
View originalBest answer by Phil
View originalIt seems as though this has been a continuous problem for more than 2 years. Why has it not been resolved by now. It really shouldn’t make any difference as the info surely is stored under the number not the email address. Come on iD, you sell yourselves as good for kids in families but who wants to have an email address for every phone when you could just have 1.
Hi ID, I’ve read through more than a year’s worth of questions relating to linking multiple numbers to one account.  Are you listening to what your Customers are asking for? Who reads these questions within your company? Please can you tell us if you do in fact have any plans to make this change? I imagine that the change will no doubt require some internal investment to kick start a system change, but most of your competitors offer the ability to view multiple numbers on one account, so the system technology clearly exists, so what on earth is stopping you?  ThanksÂ
Â
2 years in and still no single login for multiple sims.
Contract nearly up so will be swapping out to a different provider.
Example, EE allows single login for multiple accounts and data swap, very handy.
With ID, i have to remember 3 passwords and email addresses if I forget, it sends a reminder to my kids phone, not me 🙄 , not handy.
Will this ever become a feature for ID ?
Â
Hi
Â
We apologise for any inconvenience caused by this. The feature has been fed back to the team, but we don’t have any further information on when or if this feature will be implemented.
Ryan
Migrating all of my accounts out of ID mobile as this has been going on for well over a year and is obviously never going to change. X3 lost customers!!!
And the inconvenience would appear to continue? How long can you say the feedback has been passed on - more than 1 year it would seem?! Plenty of mobile providers out there (Tesco even!) that can give the user sight of multiple mobile accounts under the one email. I too now have two children’s Sim’s and mine yet only one email - already done the gmail/google trick?! Do I invent an email for the last?
Bump - about to do the same with 2 kids accounts - could really do with managing from the one login!
We hear you
For now though, each account needs it’s own email address log-in and password. To differentiate the individual accounts.
Sorry for any inconvenience caused there.
Bump - about to do the same with 2 kids accounts - could really do with managing from the one login!
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.