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New number

  • 16 February 2021
  • 1 reply
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I need to change my number due to harrasment 

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Best answer by Kevin 16 February 2021, 17:56

We’re very sorry to hear this @Stevenslr 

Has the matter been reported to the police?  If so, and you have a crime reference number, then it would be changed freely as part of that investigation.

If you haven’t reported this, then it would be a £25 admin charge on your next upcoming bill in such a case.

Let us know if you’d like us to send you a private message here to help you further.

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We’re very sorry to hear this @Stevenslr 

Has the matter been reported to the police?  If so, and you have a crime reference number, then it would be changed freely as part of that investigation.

If you haven’t reported this, then it would be a £25 admin charge on your next upcoming bill in such a case.

Let us know if you’d like us to send you a private message here to help you further.

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