Solved

New phone arrived but no new sim card? How do i go about getting a new sim?

  • 12 February 2021
  • 1 reply
  • 34 views

My new phone got delivered on time no problem but I'm yet to receive a new sim card? 

How do I got about getting new sim ordered? This is a new phone and contract not a upgrade. 

icon

Best answer by Kevin 12 February 2021, 15:03

We’re extremely sorry to hear what’s happened there @Lowry1986 

We’ll send you a private message on here now so that we can get a SIM sent out and ensure you’re credited for the time that’ll have passed in which you’ve had no access to the service too.

Simply click on your profile icon in the top right, then go to your private messages.
 

View original

This topic has been closed for comments

1 reply

Userlevel 7
Badge +10

We’re extremely sorry to hear what’s happened there @Lowry1986 

We’ll send you a private message on here now so that we can get a SIM sent out and ensure you’re credited for the time that’ll have passed in which you’ve had no access to the service too.

Simply click on your profile icon in the top right, then go to your private messages.