Best answer by Mohammed
View originalNew sim activation
Hello,i just got new sim card from carphone.I was trying to activate it but i need to eneter my ID mobile number and i have no idea where i can find it(i just got sim card number) what should i do now?
Hello @Jark0pr0 ,
Welcome to the iD Community.
Our SIM cards are activated on dispatch.
It sounds like you're trying to register for an account via MyiD am I correct?
The number should be supplied with the paperwork issued with the SIM.
The SIM is usually popped out of a wallet sized card which would have the mobile number on here.
If you're still having trouble with this, let me know.
Mohammed
EDIT: I've moved your topic to the section App and My Account
Welcome to the iD Community.
Our SIM cards are activated on dispatch.
It sounds like you're trying to register for an account via MyiD am I correct?
The number should be supplied with the paperwork issued with the SIM.
The SIM is usually popped out of a wallet sized card which would have the mobile number on here.
If you're still having trouble with this, let me know.
Mohammed
EDIT: I've moved your topic to the section App and My Account
Userlevel 1
Welcome to the iD Community.
Our SIM cards are activated on dispatch.
It sounds like you're trying to register for an account via MyiD am I correct?
The number should be supplied with the paperwork issued with the SIM.
The SIM is usually popped out of a wallet sized card which would have the mobile number on here.
If you're still having trouble with this, let me know.
Mohammed
EDIT: I've moved your topic to the section App and My Account
I'm having the same problem - I cannot find my number on any of the paperwork supplied.
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