Solved

Number change in app

  • 2 October 2018
  • 3 replies
  • 721 views

Hi.
ive recently changed over to ID, set the app up with the number on the SIM card to register, but used my PAC code to take my old number from VodaPhone, now in my app it’s linked to the old number I set the app up with, how can I update my number in the app?
thanks
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Best answer by Mohammed 5 October 2018, 16:09

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3 replies

Userlevel 6
Badge +10
Hey @Chrisaber,

Welcome to the iD Community!

How long ago did the port fully complete? It can sometimes take a couple of days to update on the app after a request has been done.

When you make a call, do you know what number your phone calls from?

Ryan
Hi Ryan
thanks for your reply, after checking back, I have now seen my number is on the app, so I was being a bit hasty after the swap.
thanks again
Userlevel 7
Badge +10
Hi Ryan
thanks for your reply, after checking back, I have now seen my number is on the app, so I was being a bit hasty after the swap.
thanks again


All's well that ends well @Chrisaber

Glad to hear it's sorted!

Mohammed

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