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PAC code - Keep my number - registration help?

  • 28 September 2018
  • 3 replies
  • 396 views

ive tried to register my phone number so I can keep my number on my new phone. I can’t seem to register
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Best answer by Mohammed 2 October 2018, 17:00

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Userlevel 6
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Hi @Georgia92_,

Welcome to the iD Community!

Are you trying to register for our iD App/Account? If so, you'll need to make sure that when it asks you for the mobile number, you are entering in the one that we have given you and not the one that you would like to keep.

Let me know if this helps.

Ryan
Ok, I haven’t been given a mobile number. Where do I find this?
Userlevel 7
Badge +10
If you've received the SIM @Georgia92_,

It'll be on the packet that it came in.

If you haven't yet received the SIM, you'll need to wait for this.

If you've got the SIM but can't find the number, just try calling a friend/family member and get them to confirm that number for you.

Mohammed

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