I have just signed up to Id on a new contract and want to keep my old number. I passed on my pac code to carphone warehouse yesterday when I joined and I have tried to input it on the app with my old mobile number and I keep getting an error message. I am currently paying for two contacts which is not what I signed up for. Finding it slightly infuriating that I cannot speak to someone about this? If it doesn’t get sorted ASAP I will revert back to my old mobile and send this one back.
Best answer by Michelle
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