Question

Phone Lost/ Stolen - Need replacement SIM.

  • 13 August 2020
  • 4 replies
  • 168 views

Userlevel 1

Phone was lost or stolen  and I want to recover the sim card .Can some one help me ASAP.


4 replies

Userlevel 4
Badge +10

Hi there @Toniy1996 

We’re terribly sorry to hear you’ve lost your phone.  We’ll be able to have that blacklisted upon speaking to you further to prevent it from being used elsewhere if needed.

We’ll get a replacement SIM sent out to you too.  If you could respond back to the private message here, we’ll take it from there.

I NEED A REPLACEMENT SIM AS MY PHONE HAS BEEN STOLEN  please private message me to sort one out as no chat button on my screen

i need a replacement sim as phoen has been srtolen can i have the same number? private message please asap

Userlevel 6
Badge +10

Hi @Crowlands1738,

I am sorry to hear about that. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

I have also merged both of your posts to this one thread.

Ryan

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