‘Having checked I have activated the Premium feature on my phone and I have full allowances and a cap that hasnt been exceeded, I still cannot send a text to a competition number?’
You responded to that community member to say that you would check over their account and PM them with your findings.
Could you be good enough to do the same checks on my account, so I can use the premium features, and let me know what you find.
Thank you very much.
+7
Are you looking to increase your cap so that you can text out of allowance numbers?
Kash
I am not anywhere near my cap.
+7
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
+3
Hi
What number were you trying to text?
Cheers,
Kieran
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