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proof of usage and blacklisting

  • 10 October 2020
  • 3 replies
  • 160 views

I had my phone stolen in Turkey and I need proof of blacklisting and proof of usage. This thread suggested contacted id by social media. I did via Twitter. To be told to use the community!!

Please could i not be sent round it frustrating circles and simply  have sent the proof of blacklisting and proof of usage of my previous phone, not the one i have now?
thanks

 

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Best answer by Kevin 12 October 2020, 17:05

Hi @Biltonhelen1975 

We’ve sent you a private message here just now so that we can take some further details to locate your account.

From there we’ll be able to get you that document created along with ensuring the phone is blacklisted and the SIM is blocked (if not already).

We will issue a replacement SIM to you also.

Simply click on your profile icon in the top right, then go to your private messages.

 

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3 replies

Userlevel 7
Badge +10

Hi @Biltonhelen1975 

We’ve sent you a private message here just now so that we can take some further details to locate your account.

From there we’ll be able to get you that document created along with ensuring the phone is blacklisted and the SIM is blocked (if not already).

We will issue a replacement SIM to you also.

Simply click on your profile icon in the top right, then go to your private messages.

 

Hi, I need same thing please

Userlevel 6
Badge +4

Hi @Dorinstaicuuk 

We will send you a Private Message now. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin