Hi,
I need urgent support. I had a plan where I only paid for the service but not for a phone. I tried to upgrade but I couldnt, so I ordered a new phone separately which came with a new number.
in the app I stopped my initial plan which should stop tomorrow and my final bill should have come today.
I can’t register my new number in the app and now it doesn;t seem to work.
This no live support is outrageous and frustrating. I keep getting messages but no clear instruction as to which number the relate to.
Can someone please get back to me ASAP!!!
Thank you!