I see a few others have reported the same.
I login to the idmobile app and have 700mb. Why are you saying used 100% and start charging me? Think I'll leave this shoddy outfit, no support
Text message saying 100% of data has been used when I still have 700mb?
Userlevel 1
This topic has been closed for comments
Userlevel 8
+9
There is support with iD Mobile either online or using their automated telephone service on 7777 from your iD handset.
The web site states there’s only 100% online support - no telephone support.
For immediate assistance with your question use the iD Live Chat service.
If chat doesn't work on your smartphone, try another device like a tablet, iPad or laptop.
You can also chat with iD Mobile using facebook or Twitter.
Just remember that iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Userlevel 1
I don't see that that answers my question that ID will start charging me for data when I have 700mb unused
Userlevel 8
+9
You mentioned no support, but that’s not true.
I presented a number of support options for you to follow to get an answer to your question.
I don’t work for iD, so can’t see your account. Anything I said about the remaining 700MB would only be speculation.
Userlevel 7
+4
Hi
You get texts letting you know when you’ve used 80% and then after 100% of your data, for the best data tracking I’d recommend downloading our iD Mobile App!
If you’re sure there’s been a mistake as
Alternatively we can message you on here if you’d like! Let us know.
Tom
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