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Website Problems

  • 29 September 2021
  • 5 replies
  • 84 views

Userlevel 1

I can’t get the website on chrome. When I try to open it, I just get a green banner along the top with the iD mobile logo on it and another banner above it saying this page is displayed in hungarian. The little loading circle goes crazy as well.

 

Can you help?

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Best answer by Ryan 30 September 2021, 15:51

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5 replies

Userlevel 8
Badge +9

Hello @AdrianB75,

Do you mean: https://www.idmobile.co.uk or https://my.idmobile.co.uk or https://community.idmobile.co.uk?

Are you trying this on your smartphone or using a desktop/laptop PC? 

Userlevel 1

Hello @AdrianB75,

Do you mean: https://www.idmobile.co.uk or https://my.idmobile.co.uk or https://community.idmobile.co.uk?

Are you trying this on your smartphone or using a desktop/laptop PC? 

The 2nd link and I’m on my laptop.

Userlevel 6
Badge +10

Hi @AdrianB75,

The issue may be related to outdated cookies. I would suggest clearing all cookies for the website in order for the browser to fully refresh what is being displayed.

Please let me know how that goes.

Ryan

Userlevel 1

Hi @AdrianB75,

The issue may be related to outdated cookies. I would suggest clearing all cookies for the website in order for the browser to fully refresh what is being displayed.

Please let me know how that goes.

Ryan

That is exactly what it was. It’s working fine now.

Thanks for your help Ryan :thumbsup:

Userlevel 6
Badge +10

Hi @AdrianB75,

I’m glad to hear that it’s now working fine! 🙂

Ryan

Why iD Mobile?