Both the iD Mobile app and My Account online give you access to the same features and services. With the iD Mobile App you can manage your account on the go, it's free to access wherever you are in the world.
Here are a few things you can do on the iD Mobile App and My Account online:
- Use a PAC (to bring across your number) or a STAC to switch to iD
- Check your allowances and usage
- View and download your bills
- Set or change your Bill Cap
- Make a manual payment or amend your Direct Debit details
- Buy minutes and data add-ons
- Change, upgrade or end your plan
- Manage your services: Voicemail, International Calling, Roaming, Adult Content and Premium Calls
- Report your SIM lost or stolen
- Update your billing address or email
- Activate an upgrade or replacement SIM card
- View our FAQs
Download the iD Mobile App
If you're an Android user, download the app here.
If you're an iOS (Apple) user, download the app here.
Once you've downloaded it, you just need to register your account and you'll be up and running!
For more details on how to use the iD Mobile App and My Account online, check out our FAQs.
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Speak to us on Live Chat.