ok im new to id thought id try for larger data plan than what i was on for extra 3 quid and so far 24 hrs in not impressed i cant get to my account everything i have put in is correct , i contacted chat yesterday and they said wait an hour i did i waited 2 hrs and so far day 2 and nothing
Hello
Sorry to hear that.
Have you first registered for an account for MyiD?
This can be done here: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
We don’t pre-register you so this needs to be done yourself.
Let us know if you still have issues with this and we’ll look into this.
Mohammed
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