Question

Why is my mobile data function disconnected?

  • 20 July 2020
  • 1 reply
  • 23 views

I’ve transferred my SIM to a new phone. I can access the internet fine through Wifi but not mobile data. In settings it says my mobile data is disconnected. Please advise!


1 reply

Userlevel 4
Badge +10

Hi there @Kirsten D 

Hopefully we can help get to the bottom of this for you here.

What phone are you using with the iD Mobile SIM currently?

Do calls and texts work?

Reply


Why iD Mobile?