Solved

out of plan charges

  • 19 February 2021
  • 1 reply
  • 52 views

I'm confused as to how & when I'll settle out-of-plan charges for data. Are they part of my cap/monthly bill or are they charged as a lump sum when I leave my contract ?

icon

Best answer by Kash 21 February 2021, 14:13

Hi @Dave S,

If you are a pay monthly customer, your out-of-plan charges will show on your monthly bill.

You can check your charges via the iD Mobile App or on your account online.

If you wish to change your cap so you can limit the charges, you can do so via your account also.

Please let us know if you require further information regarding this.


Thanks.

 

Kash

View original

1 reply

Userlevel 3
Badge +7

Hi @Dave S,

If you are a pay monthly customer, your out-of-plan charges will show on your monthly bill.

You can check your charges via the iD Mobile App or on your account online.

If you wish to change your cap so you can limit the charges, you can do so via your account also.

Please let us know if you require further information regarding this.


Thanks.

 

Kash

Reply