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Basically my sons phone ended up at the bottom of a lake today, picked up the replacement sim however when trying to log in to id mobile ap I get as far as the text message code and obviously the sim isn't activated and the text goes to a number I can't access

Hey @Stumac27,

Please activate your SIM here: https://my.idmobile.co.uk/activate-sim-outside. Alternatively, speak to our Live Chat team.

Thanks.

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