Just got a new phone today. For some reason it can't make calls or send texts. Keep getting error messages when I text. When I make calls, goes straight to id. Anyone else having issues like that.
Not sim card related. That's working fine.
Just got a new phone today. For some reason it can't make calls or send texts. Keep getting error messages when I text. When I make calls, goes straight to id. Anyone else having issues like that.
Not sim card related. That's working fine.
Maybe there’s an issue with your iD account,
Unfortunately, forum members can’t look at iD customer accounts for privacy and security reasons.
How do you check your account to fix it
How do you check your account to fix it
Try contacting iD customer service via their online Live Chat service, or send them a private message using Facebook Messenger.
The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.
Hi
Sorry to hear this, what leads you to believe this isn’t SIM card related?
Have you tried the SIM in another device?
Are you getting any signal?
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.