Network issue; can’t even use data for browsing
I have taken contract iPhone with ID mobile and there is no network for the sim everywhere. Still struggling more of the time to use data for browsing and some other times for calling as well. They says it’s 4G but am getting 2G. I can’t even cancel my contract because it’s been a month I purchased. So please anyone can tell me what to do.
While I am buying the contract it shows to check the coverage area and I checked it shows excellent on 4g network. Now am getting 2G speed with 4g network.
Unfortunately
The https://mastdata.com website has real-world coverage information for many UK locations.
In addition, your area my have a network fault or incident, which is affecting your services,
Check for faults at https://www.three.co.uk/support/network-and-coverage/network-support.
Do you have an issue like this , please tell me so we can go till court to get them down.
As well as the customer support agent also couldn’t able to help me. Told me to wait for 3 days.. what I will do for my work. It’s their responsibility to help me to overcome the issue. They can’t even understand the situation and they just wanted to earn and make profit. Won’t recommend anyone this network. Going to complain against ID mobile
While I am buying the contract it shows to check the coverage area and I checked it shows excellent on 4g network. Now am getting 2G speed with 4g network.
Have you checked the coverage checker to see what service is supposed to be in the areas you want to use it? https://www.three.co.uk/support/network-and-coverage/coverage
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