I recently bought a new phone and am now trying to use my pac code to keep my old number but every time I do it on the id mobile site it doesn’t work and says something went wrong every time. Would anyone be able to help?
trying to switch to id using a pac code but it says something went wrong everytime and live chat doesnt help. was just wondering if someone could help me
Userlevel 8
+10
Perhaps submit your PAC to iD customer service using iD online Live Chat,
https://idmobile.co.uk/live-chat - the advisers work until 6pm at weekends.
🤞
Userlevel 8
+7
Hi
Welcome to the Community!
I hope that your issue is resolved.
If you require assistance with your port, please let us know.
Kash
Userlevel 1
I am new to ID mobile and I am having the same problem with my pac code. But great idea. Will try use live customer service.
Userlevel 8
+7
Hi
Just checking if your issue is resolved or if you still require assistance?
If you still need help please let us know and we can PM you.
Kash
Seems I am not the only 1 who is trying to submit pac code only to get the error message that other people have got. I have checked and quadruple checked and I am submitting the correct information. Very frustrating
Userlevel 5
+6
Hey there
If still having issues, please contact our live-chat ASAP:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
I have the same issue and cannot speak to anyone on live chat. Please someone help
Userlevel 1
I want to register new sims
Userlevel 8
+7
Hi
Welcome to the Community!
What issues are you experiencing?
Kash
Reply
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