My old SIM went faulty and I have a new SIM.
I've forgotten acct login details and the only reset option is for id to send me a security code. I can't receive the code because the new SIM is not registered.
How do I break this stupid loop.
Thanks
My old SIM went faulty and I have a new SIM.
I've forgotten acct login details and the only reset option is for id to send me a security code. I can't receive the code because the new SIM is not registered.
How do I break this stupid loop.
Thanks
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
How can i recover my son's login details my mum sorted the contract out for my son but she passed away in November
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.