Latest Update - iD Mobile app & My Account Online
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Hi can you advise, my sim is in a mifi and I do not have the number. since the app upgrade i cannot log in as i need the number to set it up i don't have the ability to pop it in he phone to get the number
I’ve received a letter from id mobile regarding an outstanding balance that I have to pay but I’m currently unable to pay it due to my current situation. Its also saying that it will be referred to debt collection agency if I don’t pay in 7 days, but right now I can’t pay What should I do?
And I can’t see how others have fixed this in the other posts. My messages only send if iMessage is available and I get a failure message every single time if not. This has been the case since I moved to the network. Can someone help please?
I am having issues adding my ID mobile number to the new updated app. Why might this be?? It's saying error occured!
Cani have 2 different phone numbers on the same e mail adress
Hi, I have been unable to make calls from Italy to UK landlines and most mobile numbers.Roaming is switched on and some mobile numbers are perfectly ok. I can see no pattern. I had this problem in March, went home and am now in Italy again and still have the problem.(The numbers have the appropriate +44 prefixes)Any help would be much appreciated.
Hi I wonder if anyone can advise me I’ve just upgraded phone today but but my app is showing me recommended upgrades still hours later so I’m wondering if I’ve not upgraded my phone but just taken out another contract as the app was playing up and on the confirmation email it’s showing a different phone number to mine So any advice would be greatly appreciated
Can u help me with the sim please
Im on benifits cant contact anyone i need help with a bill refund i paid twice
URGENT HELP REQUIRED: I have received a letter to say I owe an outstanding balance but it won’t let me log on to my account anymore to pay it. It doesn’t recognise my username and password and my number is no longer in use. How do I pay please? I have also tried calling the automated number but because I now have a new contract with ID, it wants to take the balance off of that and not the outstanding one
I referred my daughter in September 2023, she took a contract out with you, I have still not received my curry’s voucher
Morning. My account was suspended due to no payment I have since paid the due amount, however I set up deroct debit when I registered with Idmobile
My son has a year long contract abroad and has a dual sim galaxy A14 with ID Mobile. Obviously he can’t ‘roam’ for that period, so can he get a local SIM and use that in the second slot? He is in Francxe and looking at the ‘Free’ provider if that has any relevance. Edited to add: I only ask as I read that some phones force two sims on the same network - but I couldn’t find anything to that effect about the Galaxy A14.
Hi,As with so many other people here, I referred someone in January, and they’ve paid 3 bills, but the referral status is still “Pending” and I haven’t received any congratulatory email.Could you look into this please?Kind Regards
I have received a fraudulent final demand letter for £44.99. How do you intend to remove this promptly from my account?
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