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Categories

reecebiggsNew Contributor

Your Phone & SIM.

Not recireving One Time Passcodes (OTPs) from multiple apps

I have just switched to ID Mobile. I am currently not able to receive OTPs (one time passcodes) for a number of apps - these include banking and security apps. They have my correct number and I am able to receive normal messages. Please advise.

Telstar19New Contributor

Coverage & Network.

not receiving one-time passcodes from Nationwide building society

Hello, I'm not receiving text messages from Nationwide building society specifically the one-time passcode to log into their banking app. I have spoken to Nationwide and they logged an IT incident. On investigation the IT department found that the te

HarezaActive Contributor

Coverage & Network.

network still not working

My phone has not been working since Thursday. It does not allow me to connect a card from any network. It is definitely unlocked. The SIM card inserted into another phone does not work. I am writing to you for the second time. This is not serious. I

Stanley1000Community Member

Ask a question.

i need a ne QR code for my new phone

I need a new QR code for my new phone

Stanley1000Community Member

Your Phone & SIM.

I need a new QR code for my new phone

Newts1978Community Member

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how do i ckaim cashback directly from id mobile?

How do I claim cash back, I got the sim direct from you and there is no online cash back option?

Hartley ARNew Contributor

Roaming & International.

International Roaming Difficulties

Hi. I see you're having technical difficulties, this seems to have been ongoing all day. Thursday 21st May. I bought an add on for data roaming in Albania. One on my telephone number and one on my wife's number..Because of the difficulties you're hav

Pastef1Community Member

Switch from O2 to Id mobile

Hi,I’ve been with O2 for 17 years but i’m not happy with the recent change and a lack of adequate network coverage. They have offered me a deal but I didn’t know my contract was extended. I’d like to switch to ID mobile without paying a fee to O2.Is

DrebrownCommunity Member

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upgrade questions and contract ended???

Why am I still paying £27 a month when I’m pretty sure my contract has ended it’s been 24 months shouldn’t I only be paying for the sim now? On top of that is there any upgrade options.

EhunterCommunity Member

Plan Changes & Upgrades.

its been a week nearly simce my order was processed

I have placed a order with my new upgrade phone nearly a week ago it says The wait is almost over - your order has now been processed! You'll receive an email once your order has been dispatchedwhen will this email come to me? Saying it’s going to be

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