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abd91New Contributor

Your iD Account & App.

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App opens then sticks cog is spinning but can access anything on app

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Coverage & Network.

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Plan Changes & Upgrades.

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TracyIrwin67Community Member

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unable to transfer esim to new pone

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Getting started with iD.

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Ordered an eSIM to port from Sky mobile. Advised the port was successful but I have no network. I have two sims showing under SIMs in mobile data my “primary” which was my old number with sky I wanted to port and the new eSIM number which was labelle

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Your Phone & SIM.

old sim and new sim

Hi, I had a 12 month contract that is due to expire. I found a deal with myid and have been sent a new sim. 1) Will my number be carried over 2) will the old contract end 3) When will the new contract start for the new sim 4) How do I activate the

JeanetteBNew Contributor

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Have accidentally ordered an ESim instead of a physical Sim - how can I rectify this.

I have just realised that the iPhone I have bought the sim for does not support an eSIM and so I need a physical one instead. How can I get this changed?

TracyIrwin67Community Member

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unable to transfer esim to new pone

Hi. Having trouble transferring my eSIM to new phone. I’ve tried all the normal stuff. I can’t transfer from my old phone and I don’t have a qr code. Thanks

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