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I get error message details don’t match when I enter my name and mobile number on the app
Not sure if it's related to the recent One UI7 update but ladt few days between 5pm and 10pm my phone will not receive incoming call or make outgoing calls. When someone rings me it rings their end but not mine. When I go to make a call I get absolulty nothing? I've checked all settings like volume, call forwarding, airplane mode and it's bugging the he'll out of me. I'm missing important calls from work as I work on call 24/7. Any help/advice much appreciated.
I am looking to upgrade to a Google pixel 9a and the white colour is out of stock. Do you have any idea when it will be restocked or I will just look to get the phone from another network.
I would to speak to human do not fobbed me off , this is the 4th time I tried to get in contact with you , if I don't get a result iwill cancell my contract asap
Holidays are exciting, but they can get expensive fast. From flights and accommodation to meals and activities, the costs can add up quickly. Luckily, your phone can be your number one ally in keeping your budget in check. Whether you're planning your trip or already on the go, smart mobile use can lead to real savings. This guide shows you how to make your phone work harder for your wallet.Plus, we’re giving away a pair of Ray-Ban Meta Smart Glasses—read on to find out how to enter! Before you travel: Booking smart with apps.One of the biggest expenses of any trip is getting there and finding a place to stay. Apps like Skyscanner are your best friends when it comes to comparing travel prices. Set up alerts for your desired destinations to catch the best deals as soon as they drop. And don't forget to check mobile-only deals on platforms like Airbnb, Booking.com, and Hotels.com. Booking in advance and using flexible date tools can also help you secure the best prices, so start plannin
For the second day there is no mobile signal in my postcode in Exmouth. I've reported it. They say it's been escalated but still nothing. This is a bank holiday weekend so I doubt it will be fixed for days. I'll make a formal complaint. This is affecting all Three network users including idmobile, Smarty and Three.
I just upgraded my phone and the new bill amount has already started yet there is now a delay with the new phone....why does it not start after I get my upgraded phone first? Otherwise can I cancel the contract and go elsewhere?
I am deployed overseas with the armed forces, i dont have access to my ID Mobile Phone and keep receiivng threatening mail about a collection agency. You dont have a agent i can call its all automated. What do i do? I do not like this customer service and will be cancelling my phone
I’d like to my number from my old plan to my new ID plan whilst I am out of the country.i have my PAC code, will the transfer work whilst I am abroad and on roaming or do I need to be back in the UK for the number to successfully transfer?
I've been having problems with my ID Mobile data connection and ability to make phone calls for the past 7 days. I've been on the network since February 2025 and the connection was great but now unable to read to load an article or do anything. I have tried switching phone off and on but makes no difference and need the connection as have young kids so need to be contactable at all times. There are others in the area that have the same issue. When will the issue be resolved and when can I be compensated or can I be excused from the 24 month contract as need network connection and the ability to have phone calls. How do I speak to someone at ID Mobile to resolve this issue.
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