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JanetedNew Contributor

asked in Your Phone & SIM.

Live chat

2295

BlueishDaragonzNew Contributor

posted in Plan Changes & Upgrades.

Its been impossible to switch to new plan after contract end

I’m left to only assume that I’m being held hostage to a silly expensive contract rate after the contract has expired. All because iD is vested in making it impossible to self serve, with the single intent to keep charging a very high rates! I’ve tri

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Christian13Community Member

asked in Delivery & Returns.

need to cancel my order before my phones arrived

My order has been paid for and I’ve been emailed saying it won’t arrive for a while due to being out of stock and I need it asap can I cancel to change colour to get it faster

20

Oleksii KaraCommunity Member

asked in Your iD Account & App.

unable to receive verification code to replace my deleted esim

Hello,I am trying to request a replacement eSIM, but your system keeps sending a verification code to my old iD Mobile number.I accidentally deleted my eSIM, so I cannot receive SMS messages on that number.Although I can access my online account and

20

Dillon75New Contributor

asked in Plan Changes & Upgrades.

changing plan half way through

I have changed plan halfway through my plan?

62

GazzaBnNew Contributor

asked in Your Phone & SIM.

Mobile Number Not Associated With My Phone

I received the message below in iMessage. I transferred my old number when I took out an ID Mobile 30 day rolling contract (i renews in 4 days time. Despite the message saying the number is not associated with my phone, it is listed in My Device Set

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Taralamb123New Contributor

asked in Your Phone & SIM.

SIM switch has not been sucessful

Hi my mobile number was meant to switch yesterday and it hasn’t. The 4g is working but I’m not receiving text and calls.

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IdonotknowwhattoputhereNew Contributor

asked in Bills, Payments & Charges.

Urgent: Request for Update on Outstanding Complaint

Good evening,I am writing to express my frustration at the continued lack of communication regarding my complaint, which has now been ongoing for several months.I last contacted your team by telephone on 19th October, and despite being assured that m

20

rwilliams_91New Contributor

posted in Roaming & International.

195Mbps throttled vs 1Gbps unthrottled data roaming speeds in Spain (ID vs EE)

I just wanted to post my recent experience of data roaming capacity in Spain, I compared ID mobile with my EE Pay Monthly SIM and I would like to know if others experience such dramatic differneces in data roaming speeds in Europe? ID mobile maxing o

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Teresapoint89Community Member

posted in Bills, Payments & Charges.

PAYMENT EXTENTION

Hi I’d like a payment extension please as I’ve been signed off work for 4 weeks due to a slipped disc

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