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I tried to port my number from 3 to id todayI tried several times both on the website and on the app. Kept getting told it was the wrong number or PAC. Neither were wrongHas it been accepted?Cant see anywhere on the app or website which shows status. Just keeps asking me for the same PAC and phone...
I recently got an upgrade so I’m planning on giving my old ID phone to someone else but I’m wondering if I can unlock it to be for another network ? if anyone could let me know if this can be done or can help it would be appreciated
I have just today received my new iPhone 12 mini on a pay monthly contract with ID brought online, I have out the sin card in and tried all troubleshooting methods but I am just getting an invalid sim message so am unable to set my phone up and swap my number over.
I’ve just received my new iPhone from carphone warehouse, and iD is my new network.I am still using my old phone which is still using my O2 Sim/number. I haven’t got an iD number/or sim card?How can I set up my new phone but keep the same number? I understand that my O2 sim can’t be used in my new p...
I paid upfront and set up a direct debit for a phone which was flagged as “available from 24/11/2020”. I waited to hear about the phone and then decided to try to contact iD mobile. This was not easy. I posted a comment here which has had a nominal reply after a few days. I then looked for a contact...
I took out a new contract with ID, received my new phone and sim card but the sim card is not recognized by the phone. I have tried switching on and off, airplane mode etc and nothing works. The sim does not work in any other ID compatible devices either. I have submitted my PAC code to swap my old...
I've just upgraded to sim only. Should my new allowances be updated not he app without having to put a new SIM in? I'm going from ID mobile contract to ID SIM only contract. New allowances are not yet on my account?
Having checked I have activated the Premium feature on my phone and I have full allowances and no cap, I still cannot send a text to a competition number?
If I were to order a 5G ready phone on a monthly contract now when 4G is not available apparently, would I have to pay more mid contract to get 5G when it becomes available?
I have had an email saying problem with my order and someone will call but it’s been a week and noone hasI need to speak to someone - the live bot cannot help
Hi I have 3 iD numbers and monthly deals - they were all registered under my email address but I can only see the first number I bought. Is there a way to view all of the numbers in the same dashboard?
I have put in a stac number instead of a pac number to Id net. Having contacted my previous supplier 4 times and they say that i can not get a new oac number frkm them. Does this mean i have lost my number?
How to delete an old account, so i can register my email with a new number?If I cannot register my email with my new phone number I will leave iD Mobile within my 14 days grace period! Contacted you on chat with no luck!
Still waiting for an order confirmation. You have all my details but nothing. Can someone PLEASE CONTACT ME !!!
my wife was in hospital 2 months she had two operantions on her heart, one day a nurse phoned me? asking where my wifes phone was? i didnt know, i rang hospital, asking for her phone and other stuff, i would collect it , i tried ringing her mobile but noyjong happened, i got worried when her friends...
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