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I have two questions regarding payg.. Will my account remain active if I do not use or top up my sim? How does cancellation of payg work?
I’ve had 4 numbers (for myself and various family members) for many years. They were all paid for by me and under my name.I now just have 2 numbers with ID; my wife and daughter.I’ve created a “new” online account successfully, but I can’t add either of their numbers. I’ve tried using name/DOB for me, my wife and my daughter, but it says “details not recognised” in all cases. Previously I had a separate online logon for each phone number, which was a bit awkward but worked.Sounds like I’m not alone. Please could you advise how to proceedRegards,Martin Wilkinson
I have paid £20 for extra add on to use data in Turkey but I am not able to use any unless I connect to wifi I need to be able to have data to send messages and calls
Sports fans are in for a treat this summer. It’s jam-packed with huge tournaments, races and more – and to celebrate, we're giving you the chance to win a HISENSE 55E6NTUK 55" Smart 4K Ultra HD HDR LED TV!If you don’t want to miss a second of the non-stop action, we’re here to help. We’ll show you how to stream all the unmissable moments live on your iPhone or Android. And we’ll explain how to get your phone plan prepped, whether you’re watching at home or cheering from the sidelines abroad.Just follow this handy guide to catch every goal, match point and chequered flag without any nasty surprises on your mobile bill, and find out how to enter our incredible giveaway. Let’s get going… First things first: Get your data plan match fit. Streaming sport can use up a big chunk of your data. Meaning it’s a good idea to check your plan before kick-off to see how much data you’ve got to play with. Watching in standard definition can use up to 1GB per hour, while high definition will triple th
I recently purchased a new SIM only plan for £15 a month via a website and not through my current account and I can’t seem to find a way to link it up to my current account despite the fact that my mobile number and bank details are the same
I don’t know what to do. There is no live chat either
I’m getting the worst coverage I’ve ever had on a mobile. I’ve been with ID Mobile for a while and I’m constantly losing calls, and the data coverage is awful. I’m stuck in a 24 month contract because the IPhone 16 Pro Max was included. Pretty pointless phone with the lack of coverage. It would be nice if I could contact ID Mobile but they have no customer service number, and even if they did it would probably drop out. Any ideas why the network is so bad?
I have recently come into some struggles and never paid my bill I do need my phone for help and emergency is there not a way to be connected and maybe add the payment in installments onto of my bill. I feel lost without being able to contact doctor etc…I went over my limit don't know how never use my mins but surely the cut off is uncalled for I only have a few months before I upgrade.
Hi, I did ask this earlier today in a previous thread but then thought as that was marked as Closed it might not get seen. I’ve had the promotional links for Apple TV, Music and Arcade. The link for the TV offer allows me to sign in to apple and press redeem but the next screen just has a spinning wheel. I’ve tried on 2 PCs and several time with no success. The Music link gives the “missing UID” message mentioned above.I haven’t tried ArcadeWould you please send me some working links? ThanksM
Hi, if I have requested an esim, but want to use the original sim card instead, can I?
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