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Joanna BarCommunity Member

Roaming & International.

phone not working in germany

Help! I’m in Germany and have been for 5 days. For the first 3 ID mobile worked fine, the suddenly it stopped. No data, no calls, no texts. I cannot have used up 30gb of data as I was only really on WhatsApp and Google maps. It says it’s connected to

Lillie_1234Community Member

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my contract has finished what do i do now?

I have finished my contract, however its not allowing me to change to sim only and when going on my plan it only has 1 option which is the same price as currently.

LoobyDixonCommunity Member

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HiI have had my new phone a couple of months now, but people say that sometimes it shows as the number that came with the phone even though I ported my old number over. It is quite intermittent. When I go to settings and click the phone is shows th

Bexrich30Community Member

Bills, Payments & Charges.

direct debit cancellation

Hi I’ve received a text stating my direct debit has been cancelled due to missed payments? However on checking my bill history, no payments have been missed. Can you please advise further? thanks

KarralmCommunity Member

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Looking for advice for a data allowance that will last most of August whilst travelling across USA (28 days)

Sophiet'hfesnCommunity Member

Delivery & Returns.

no pin when phone delivered

Hi. I have multiple plans under my log in I have recently upgraded from SIM only to a phone contract because the previous phone has been broken.When the delivery came today we couldn't give a pin because all the information is on the old phone which

SandewCommunity Member

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i need a new sim card

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unfortunately unsatisfied with the service

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transferring existing number

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EACPD02Active Contributor

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OTP texts, only some being received

Just recently I have not been receiving some OTP texts. Rcs chat has been disabled and reset Message cache cleared Restart completed Still same , receive not others. Currently not receiving Shawbrook bank, Standard life pensions. Santander ok.

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