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Ashley J KnightonCivilian

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Nikhil PiD Mobile Employee

Articles and competitions.

iD Christmas Deals are here!

Don’t worry if you missed out on our Black Friday deals. Christmas is a-coming, so we’ve lined up lots of amazing new festive deals for you. And because everyone loves getting surprises at Christmas, these deals come with fab treats or Currys gift cards.Gift cards worth up to £50 on selected SIM only plansLet’s start with our Christmas SIM Only deals. These come with all the iD features you know and love, like data rollover, inclusive roaming, bill capping, Wi-Fi calling and speedy 5G (if your phone supports it). Plus, a Currys gift card worth up to £50!Our SIM only deals start at £9 a month for a hefty 45GB. Or, if you’re a power user that’s always streaming on the go, you can get an unlimited data deal from just £16 a month.Plan length Data Monthly line rental Gift card amount 12 months 100GB £12.00 £10.00 12 months 120GB £14.00 £10.00 12 months 200GB £15.00 £50.00 12 months 250GB £16.00 £50.00 12 months Unlimited £17.00 £50.00 24 months 45

21075238

1 hour ago

Murilo H AcordiCivilian

Device & Phone Support

number transfer

Hi, I tried to transfer my old number to ID but it’s not changing for some reason, I tried few times using PAC, can you have a look for me please, and I’m gonna travel to Brazil, is ID cover internet there? Thank you

2 hours ago

Kabeer HanifNewbie

Pay As You Go

sim card not arrived - order number 130280664

HiOrdered on Monday 4th Dec. Sim card still not arrived. Please advise.

3 hours ago

Fcmatty123Newbie

Device & Phone Support

Can't find transaction number to transfer old number

Hi team i cant find my transaction number to convert to my old phone number

4 hours ago

HitNewbie

Ask a question.

Not receiving UK texts in India and UK calls cant be connected.

Hello. I am traveling in India. I need to receive text but they are not coming through. Calls from uk are not being connected. However have signal here in India and it is connected to a network. My billing is capped £1. Can you please assist. Are there any app or phone changes that need to be made?

5 hours ago

H_852Newbie

Device & Phone Support

Incorrect Details on iD mobile account

I bought a phone with an iD mobile account in a Black Friday deal. Since receiving the phone I have been unable to use the SIM card - it just says no signal. I have also tried to register for an iD mobile account but it keeps saying that my details are incorrect.I contacted the live chat for assistance and was told that the new number I have been given by iD mobile is connected to somebody else’s details. The live chat people refuse to discuss anything with me because they say I am not the account holder because the details I am giving them do not match what is on their system. I have emails from The Carphone Warehouse addressed to me and proving that I entered my details correctly when purchasing the phone and the contract as well as the invoice and a copy of the direct debit information which also has my details on it. When I contact The Carphone Warehouse to try to resolve the issue they say that my details are correct on their system and it is a problem with iD mobile so I shoul

11 hours ago

Jackadore CarWrapNewbie

Device & Phone Support

Cannot receive Verification Codes

Hi!I cannot receive any Verification Codes. I can still receive other SMS.I am using an Google Pixel 6 proPlease help.

13 hours ago

juliero85Newbie

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I haven't received my sim card and now I have no mobile connection

16 minutes ago

Chris-netNewbie

Device & Phone Support

call forwarding won’t turn off

16 minutes ago

Murilo H AcordiCivilian

Device & Phone Support

number transfer

2 hours ago

Kabeer HanifNewbie

Pay As You Go

sim card not arrived - order number 130280664

HiOrdered on Monday 4th Dec. Sim card still not arrived. Please advise.

3 hours ago

H_852Newbie

Device & Phone Support

Incorrect Details on iD mobile account

11 hours ago

Jackadore CarWrapNewbie

Device & Phone Support

Cannot receive Verification Codes

Hi!I cannot receive any Verification Codes. I can still receive other SMS.I am using an Google Pixel 6 proPlease help.

13 hours ago

Kirsty LewiisCivilian

Device & Phone Support

phone upgrade arrived but box and seal were open

Phone upgrade arrived but the phone box was already open and seal broken

16 hours ago

Charley JordanNewbie

Device & Phone Support

phone not delivered

I ordered a Google pixel 7a on the 30th November I have received my contact through the post but no phone what do I do does this mean my phone will be delivered soon I've had no other email to keep me in the loop

18 hours ago

Chris OconnorCivilian

Ask a question.

change tariff

I’m due an upgrade but happy with my phone….how do I change tariff ??thanks

18 hours ago

s0ggyfrenchfryCivilian

Ask a question.

help with moving number

hi, i think i’ve messed up here and hope someone can help me. i needed to change my plan and had no access to the app, so just bought a new SIM.i assumed i could switch it over quite easily but apparently not 😅i have finished my previous contract and tried to switch with the PAC number, but apparently you can’t use that while staying with the same provider.how do i switch my number over (and account) onto my new plan?thank you

19 hours ago

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