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Callum BarhamNew Contributor

Plan Changes & Upgrades.

Data is not working after plan change

I have activated my eSIM and changed my monthly plan. Now my data is not working… I am wondering why this is, I only want to use my eSIM for travel and my regular SIM for everyday use

Ella21New Contributor

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RCS Chat still showing new number instead of transferred number

RCS chat still showing ID mobile number instead of transferred number. I have so far done all the suggestions listed and it is still showing the ID mobile number. HELP!

JriddallsCommunity Member

Your iD Account & App.

attaching my childs account to mine

Multiple phone contracts but can only log in and see mine. have an Id mobile number and account. i later got sims for my 2 sons but i cannot connect their contracts/bills etc to my account even though i pay for them all i cant log in for their mobile

JjmcdNew Contributor

Bills, Payments & Charges.

keep getting crs messages and my account is always paid

Please help My account is never in arrears and I keep getting crs texts saying I owe money

NobokazuCommunity Member

Coverage & Network.

So Slow Internet

Hi last few days internet slow down from 300mbps to 1-2 mbps I think maybe problem with my phone I reset same story and my other 2 phone slow to. I have 3 network mobile internet and same story. There any issue with network in Leicester le28 area?

SisulikCommunity Member

Roaming & International.

Roaming data not working in Central Europe

I recently switched to ID Mobile, paid an early exit fee to my previous provider. ID mobile promised me that I will have no issues with roaming, however, Ive been abroad since Thursday and my roaming data does not work. I contacted ID mobile and did

cvld7744idNew Contributor

Ask a question.

I have introduced a friend to ID but i haven't received any reward. Not sure what i have done wrong.

After introducing a friend to ID but no rewards. How can I chase it up anyone?

EDelegadoCommunity Member

Bills, Payments & Charges.

Standing Order malfunction/ Plan cancelled

Hey, I accidentally cancelled my standing order for my bill, and had a £20 bill debt. I have just made the payment to hopefully get back up to date, but I think my plan has already been cancelled. I was hoping there was a way to continue my plan and

GigaclearCommunity Member

Coverage & Network.

Both of my kids phones will not work outside of the house or less on Wi-Fi despite there being an Internet they still cannot ring me or text me or receive anything it says that there’s no Internet on their phone yet on their contract there is no Inte

Will9Community Member

Roaming & International.

How to access add on of data abroad

I have purchased an add on to have data whilst away in turkey but i can't use the data here and i have roaming on

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