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Wscott97New Contributor

turkey data add on not working

Hi, I bought the £20 data add on for Turkey and it isn’t working. I have tried everything recommended in other threads , I would like a refund please

JayJCommunity Member

Coverage & Network.

4G Internet running at incredibly low unusable speed

Mobile data is extremely slow and unreliable. Tried switching eSim on/off, reseting network settings, tried setting APN, restarting phone, airplane mode on/off. Nothing changes. Seems to go up temporarily but immediately throttled again. During the s

TynantNew Contributor

Coverage & Network.

no data even though phone shows 4g

In the town of Llandrindod Wells my phone shows 4g, but data does not work, WhatsApp, Snapchat, all social media, internet doesn’t work.Is the network overloaded all the time?I’m on iPhone 11 on IOS18.5, but have friends with iPhone 12 and Samsung wi

MirihdezNew Contributor

Roaming & International.

Roaming not working in Spain / Europe

Is there any update on how much longer roaming in Europe isn’t going to work? I haven’t had connection since this morning.Are we entitled to some form of refund as we aren’t receiving the service we’re paying for?Thank you

Dexter1991Community Member

Plan Changes & Upgrades.

Any chance you can change my upgrade to a few days earlier please.

Demi CloverCommunity Member

Roaming & International.

i went on holiday to turkey and i bought data out there, it didnt work and i couldnt get hold of your company to chat with u. i payed £20 for it and would like a refund

Vas38Community Member

Coverage & Network.

I am in Paris. I arrived this morning and my data don't work at all. My calls do. What is happening?

I am in Paris. I arrived this morning and my data don't work at all. My calls do. What is happening?

EllamitchellxCommunity Member

Plan Changes & Upgrades.

when does my contract end? if i upgrade now will i have to pay for both phones next month?

when does my contract end? if i upgrade now will i have to pay for both phones next month?

LauraFizzyCommunity Member

Plan Changes & Upgrades.

upgrade mistake

I have two plans on my account with separate numbers. I thought I was upgrading my most used phone and instead upgraded the other one and it’s now deleted. My second number is not working

dem1mccallio9Community Member

Roaming & International.

data roaming international not working

I’ve brought a data add on international for Puerto Rico but I have no data when I am trying to use it

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