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EnriqueCommunity Member

posted in Bills, Payments & Charges.

I am getting charged £15 and £18 every month

Hello,I’ve noticed that I’ve been getting charged twice every month for the same iD Mobile plan over the past few months. I only have one mobile plan, so I’m not sure why I’m being charged twice.I’d appreciate it if you could look into this, explain

40

Millieboo92Community Member

posted in Bills, Payments & Charges.

my bill overdue

Hi i need a extention to pay my bill I can pay on the 13th but I need my phone to stay connected for hospital appointments can you put a promise to pay please

10

gumpenglishmanNew Contributor

asked in Ask a question.

cashback forbidden error...i click link in email and get error

cashback forbidden error...i click link in email and get errorThe error is 403 forbidden error and cannot do anything

00

RAVINDER kaurCommunity Member

asked in Ask a question.

my daughter click by mistake to caunge plan but she did not mena to upgrade my plan

My daughter had my phone she click on upgrade by mistake her does not mean to upgrade

10

gumpenglishmanNew Contributor

posted in Ask a question.

cashback forbidden error...i click link in email and get error

cashback forbidden error...i click link in email and get error

00

ChrisMitch92Community Member

asked in Thinking of leaving?

Hi ive been waiting months now for my numbers to switch to ID from Sky. I've had to request new pac codes from sky as they said the switch was cancelled by ID due to system issues. I now can't switch my numbers as the app and tech team say they can't

00

Doug ScardCommunity Member

asked in Ask a question.

I’ve seen someone else with the exact same issue - I have two ID Mobile sim cards, but I can’t log in to my account to manage them. The password & email works but when i put in my phone number, date and date of birth etc it says "sorry your detai

10

DadaddsCommunity Member

posted in Getting started with iD.

problems with number transfer

I have in the last few days transferred my number from vodaphone was an iphone 13 to id mobile now using a samsung s26 ultra. Trandfer is all complete but when texting its still showing my temp number not the trasffered one. I have followed all on li

21

lalalalala999Community Member

asked in Bills, Payments & Charges.

How to check when my contract ends

I’ve tried everything to see when my contract ends and nothing is shown, please can i have some help with this

11

Gill McBrideCommunity Member

posted in Bills, Payments & Charges.

paid one bill too many

I paid a September bill on 28.09 then I charged my pay date to 8th of the month so another bill came out on 08.10 and now I have a 1 and half month bill coming out on 08.11. That doesn’t seem right! I feel like in 1 and a half months I’ve paid 3 and

31

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