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I would like a replacement SIM please as the mobile has been lost. As Chris said it’s a very poor service, call the contact number and it goes through lots of options and then cuts you off. Use Live Chat and no agents ever available. Has always been like this with iD mobile.
I am wanting to cancel my plan I do not want a PAC or STAC just cancel but I am finding it impossible.The app does not do this. The website says under construction when you click on leave The phone line just gives automated answers The live chat keeps saying no one is availableHow can you just canc...
I ordered a new iphone 12 contract with ID on saturday the 17/10/2020 and i have only had this email “We’re still processing your order ..……. (order number)Although the product you ordered is currently out of stock or on 'pre-order', we’re expecting it shortly, so it should be with you soon.In the...
I recently upgraded my handset with yourselves after years of being a loyal customer. Then the customer service disaster started that has ended with me cancelling my contract. The people on your “live chat” team have no empathy whatsoever or willingness to try and help out. And now that I’m trying t...
Hello there… New here (be gentle) Recently upgraded my sim only deal. Will it automatically upgrade my current sim or do I need to activate a new sim? Will I need to move my number over to the new sim? Thanks in advance.
I’ve tried to check out several times today but all I’m getting is this.
Hi I can't download mms messages. The son us not set up can you advise please
Hi I was late with paying my phone bill now I've paid it all but still haven't go service now when I try to phone costumer service there is no one to answer is there times they are available?
I ordered a new iphone 12 contract with ID on saturday the 17/10/2020 and i have only had this email “We’re still processing your order ..……. (order number)Although the product you ordered is currently out of stock or on 'pre-order', we’re expecting it shortly, so it should be with you soon.In the m...
Hi, So I set this up over two years ago and have been trying to cancel for about half of that time. I no longer have access to or use the old number and whenever I enter my email address it says it's wrong. But it can't be as I receive a monthly email with my bill to that address. I'm really despera...
I need a PUK code. I inserted the sim then was met with SIM network PIN blocked. Enter SIM network PUK.
What is my puk code.
I cannot register the phone on the id mobile app until the network is activated and I can receive the security code via text.
Hi, I've received 2 texts from My3 over the last 2 days suggesting that I have applied for an account with My3, which I havent, one of these even gave me a password for my apparent account. It says I should contact immediately if I didn't apply for a My3 account, so what would you suggest that my ne...
i have a problem.i missed one of my payments,and after that I cant call,later I payed debt,but my mobile card still not working.now its 3 months I payed money but my card not working.
I don't know my phone number,so I cant call to explain ID stuff that my card is not working because everyt...
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