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123neveNew Contributor

Ask a question.

No service a week after recieving phone URGENT

No service for days after number transfer and replacement SIM activation. Tried all troubleshooting. This is unsafe and I feel ignored after no updates. Want urgent escalation and compensation.

Family3Community Member

Bills, Payments & Charges.

I’m experiencing inaccurate data usage

Like others before me, I’m finding my data usage is inaccurate. It’s saying I have used all data, despite specifically paying for more and using less! Please correct this, as I need the data each month. Thank you.

maui-dogCommunity Member

Your Phone & SIM.

Number used for spoofing calls

I keep getting calls from people saying they are returning my call. The issue is I have not been calling them. It seems my number is showing up on their caller ID. But its not me, calling. Searching on the internet it seems it is called spoofing, I

DiwaliNew Contributor

Roaming & International.

Making calls/texts in Australia with UK mobile

Travelling to Australia in June and want to use UK mobile (iD Mobile account) for phone and text calls. Procedure and charges for data roaming are clear but making calls/texts is a higher priority for me. How do I arrange this and what are the charge

RolyPoly379Community Member

Coverage & Network.

Weak connectivity and "temperamental" connectivity

I've noticed that my data seems so randomly cut out and give me no service for around 5 minutes, when I've had service in that same location before. Some of the time I get data from my SIM card, but most of the time I'm left offline due to me having

pennysActive Contributor

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roaming to France

I’m going to France, will I be able to just use my monthly plan data and minutes there? Or do I need to purchase anything so I can still use my phone in France?

Maame AbenaCommunity Member

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switching of sim

How does the switching of sim work

Lucy79rbCommunity Member

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am I able to get a SIM only deal after my contract has ended and would that have to be a contract or just monthly rolling?

Like I’ve said above, my contract has come to an end and if I was to get a SIM only deal would that also be a contract for 12/24 months or a rolling monthly deal??thank you

Rswadders97Community Member

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two contracts but would like my old number on my new sim

Hi, I have a contract under one number but I have started a new contract as I got confused is there anyway to put my old number on my new contract

Tracey Katie PriceNew Contributor

Bills, Payments & Charges.

Issue with DD not being taken

I set up a new DD with my new bank account and it is all registered correct on my ID account but no payment has been taken. I have had no email or message from ID saying my bill has not been paid but looking at bill payment history last time was Marc

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