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EmgregorNew Contributor

Ask a question.

App not working after recent update

I have an e-sim and after the most recent app update the app is no longer working. It opens and I can't access any of the functions and my number is faded. I have followed the steps in other posts, clear network settings, deleted and restored the

Anna KurekCommunity Member

Delivery & Returns.

I missing my parcel with new phone. What I need to do now

leekroboNew Contributor

Ask a question.

sim not activating in 4g only phone

Had a new SIM card for my daughter who will be using an old phone that is 4g only. The SIM card won't activate in the phone.My own SIM which used to work in this phone also will not activate, but a works SIM on Vodafone has no issues so it's clearly

cosnick365Active Contributor

Coverage & Network.

after switch still unabke to use iMessages and FaceTime and more

I joined id mobile just over a week ago and I was finally able to switch my old phone number to this provider yesterday. It was a nightmare as my previous account (and my old phone number) stopped working at around 10 am and my id community eSIM did

SevlowNew Contributor

Getting started with iD.

setting pin for voicemail

When I call 123 it asks me to set up an PIN and to do that by calling us from your phone, which is what I thought I was doing. Where am I going wrong?

bendzelNew Contributor

Getting started with iD.

Issue with iMessage and FaceTime Activation After Number Transfer

Hello, I recently transferred my mobile number from O2 to iD Mobile and received confirmation that the porting process was completed successfully. However, I am still unable to activate iMessage and FaceTime on this number. The issue appears to be ne

lizbriggs88Community Member

Coverage & Network.

I recently got a contact with ID mobile and I have no signal about 90% of the time. I am about 2months into my contact and I would like to cancel as you aren’t providing me with the correct service, how do I go about doing this?

lizbriggs88Community Member

Coverage & Network.

I recently got a contact with ID mobile and I have no signal about 90% of the time. I am about 2months into my contact and I would like to cancel as you aren’t providing me with the correct service, how do I go about doing this?

Sonia goldsburyActive Contributor

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Already on I'd can I keep same number

I'm already on I'd just got upgrade can I keep my Same number please

LukegodrichCommunity Member

Coverage & Network.

network outage swansea

There is network outage in swansea, the whole area. Postcodes SA1, SA2, SA6 no calls, texts, data. No 3G,4G,5G just SOS signal. outage is in the 2nd day but network checker suggests strong signal using iPhone 17 Pro can anyone help please?

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