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I am getting spam no caller IDs and I’ve been told I can contact my network provider to track the call so I can take it to the police, is this possible? It’s gotten to a point where I have to keep my phone on DND to stop these calls coming through throughout the day and the night. When I say spams- I mean about 30-50 calls per hour. When I answer, it’s silence. I feel like I’m being harassed and I don’t know what to do. I can’t block unknown calls because I need to take work phone calls so I’m completely stuck. This has been happening for the last 3 weeks. I just need to know if it’s possible to trace these calls so that I can take it to the police. Thank you!

All I want is a copy of the welcome email, or for someone to speak to so I can transfer a number from another provider to my existing iD account. Apparently, that’s too difficult for the chat bot, and it isn’t able to put me through to a person as i’ve been getting this message for the past hour… Bot WC said: I’m sorry. I’m not available to chat at this time. Please try again later and I will be glad to help you.

I have been getting random phone calls from other people. I just phoned back one of the numbers and it was someone who said I had phoned them first. Im not sure if this means that someone us somehow using my number?

Hi, I’m in month nine of twenty four into my contract, can anyone tell me the best/cheapest way to get out or buy out my contract please?

Hi, I signed up to ID mobile with a free Amazon voucher 7th Feb this year 2025. I still haven't received it (I regularly check my spam messages) Who can I contact to receive this?

I’m on a 8Gb pay as you go contract and my data roll over isn’t working. Any ideas why?

I have a strange problem to report. I have a Samsung android A25 5G phone fully up-to-date android software. I have successfully blocked a phone number on the device however I am still getting voicemails from that blocked number being delivered to my voicemail. I would’ve thought that blocking the number would have completely blocked all communications from a blocked number. Perhaps something needs to be done on the voicemail server as well? I don’t know? Is this normal?

whenever I click the link to start my Apple Music free 3 months I get an error message stating the UID Is missing or incorrect. Apple TV link worked ok. I have tried on another device but same issue

Can have my previous points From ID community account with my badges

I'm unable to just my internet but can still send and receive calls

Hi I’ have used the link and logged in to get the offer at the weekend, I screen grabbed this before confirming in Apple page, first payment due in 22nd Oct. This weekend I got a Google Play email telling me my 7 day trial ends tomorrow and I will need to pay monthly subscription. I’ve just spent 1 hour with Apple given them all my screen grabs, copy of the ID email etc, they say nothing to do with them. You need 24 hours notice to cancel, so tomorrow I’ll be paying for a subscription that was supposed to be free, I’ve now lost the evening with the children trying to sort this mess out.

Yesterday I contacted the community regarding the porting issue I had on my 3 handsets from Vodafone to iD Mobile and Natalie replied saying the process could take upto 10 pm last night - it is now 24hours since the activation date and I am still unable to send SMS to the other handsets without getting an error message although those messages seem to go through. I have tried turning off both imessage and facetime and shutting down the handsets and restarting and switching both on again - I keep getting an error message on the “old” phone number which is on the handset now saying the “an error occurred during activation try again” I have tried it and still no joy. Can you please help me in trying to overcome this issue and finally get the handsets up and running 100%?

Since last one week, I am not receiving otp from idbi bank in india. I have checked several times with my bank in india, they confirm the otp's are dispatching from their system and showing delivered as well to my UK number. But I am not receiving these. I have followed various steps mentioned in chats, including registrating manually to network in settings, spam and blocked numbers etc? Could someone help urgently. Thank you

I am new to idmobile and I placed a order but I cannot find my order in my emails or any kind of confirmation I ordered the Samsung galaxy s25

can you let me know when my contract ends please

I have failed to get anyone in iD Mobile to respond to the following issue with an explanation. I became an iD Mobile customer through the ‘gift card’ promotion on the MSE website. After over 4 months they are now saying that I am not due the gift card as it is declined due to being an 'upgrade transaction' I had never heard of iD Mobile before I read about the MSE promotion. How could it possibly be an upgrade! I subsequently sent an email to their Managing Director (Rohit Vedi) with the following subject line - Formal Notice: Breach of Contract and Consumer Rights. This has failed to illicit any response from the person(s) tasked with ‘leading’ the organisation. So much for being a Customer Centric organisation. Does anyone have any other email addresses for this organisation. Their complaints website says - that this email address is not monitored and therefore no one will read my email!!!!!

Hi. What could cause a “No internet” message just for this site, on mobile data alone? I have a Moto G54 running Android 15. I’ve tried restarting the phone, used Chrome and Oprea browsers and reseting the APN settings to default but the problem remains. Any ideas?

I have the USA roaming data add on paid for 5 days but I’m still seeing daily charges how is this possible thanks

Is Roaming free in croatia? It looked like croatia was on 1 list for being included but also on one needing a plan don't want to be hit with a big bill by mistake

Do i order the sim first because doing the switch number thing

PUK code. Does the card that holds the sim (credit card size) hold the puk code. The first 8 related to I.D. is the last 8 the PUK code ? NOT PAC CODE CHEERS

Is this supposed to be fixed? Certain numbers can’t ring me? https://www.independent.co.uk/tech/ee-bt-three-vodafone-o2-down-phone-networks-outage-latest-b2795260.html

I can't redeem an offer sent to me via email. The offer was for Apple Music and Apple Arcade free for up to 3 months and when clicking the Redeem button it errors out saying “UID Missing or Incorrect”. Is there a way to fix this issue?

I have received a message that I have used my data but it appears that I have already been charged extra for going over my allowance before i received the txt, why is this? I have added a 6GB add on but realised I could change my plan and have more data. Can I cancel this and change my plan?

How can i change my number i just make a contract to ID mobile and i need to change the number Can i contact costumer service or wchich number can i call.