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daniiiiiv
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daniiiiiv
started this topic

How you can make an answer better

Hi all! :) I'm terribly sorry for sounding like a nag, but i'd like to request that when anyone posts a question of issue that they provi...
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iD Mobile
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iD Mobile
started this topic

What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...
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iD Mobile
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iD Mobile
started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...
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441 Topics

DPW1993

regarding phone contract
Solved

I currently have a phone contract with ID mobile, however I want to get my son one as well using my account, is this possible? Can you get 2 phone contracts out on one account ? Thanks 

27 2
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6 days ago
BadBowle

QUIZ PLANET

When I win a game, I only gain 5-9 Rockets, however, I have one aponant who always takes 20 rockets off me, I only generaly lose by one point, so how is this done, is the game fixed?

511 4
D
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8 days ago
A
Alarming

Old SIM stuck in phone, can I use it on iD?
Question

Is there any way of still using my old o2 sim on id network. I cannot get it out.

23 2
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8 days ago
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Saqub

Blocking numbers
Question

Hi there, i blocked a number from my mobile phone handset, just wanted to know if there is a charge for blocking numbers from my mobile phone.Thanks

18 1
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10 days ago
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JaniceMilsom21 Civilian

Not receiving OTPs from e.g HMRC
Question

Hi. I’m not able to get one tome passcode messages from HMRC which is causing me real problems. Never had a problem with my previous network. I have an iPhone SE, does anyone know how to fix this please? 

62 4
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13 days ago
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patrickcpm

Dual sim
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Does anyone use a dual sim iPhone in the UK and does it work well? I have a personal and business phones and want to rationalise to just one but retain both numbers.

43 1
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14 days ago
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garyp Civilian

Answer Phone Service broken and no-one at ID is fixing this
Solved

I’ve had an issue with my Answer Service for a few weeks where if someone phones me and it goes to the Answer Service, instead of getting my recorded message, they get a message saying “You have reached your answer phone, select 1 to leave a message or 2 to check your messages”. Either option then a...

68 7
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15 days ago
N
nrsp

Will Wifi calling on ID work if it works for my device on another network?
Question

If Wifi calling (vowifi) works on my unlocked device on Three, should it work on ID?If you can’t be certain, is there any way of testing?Could I buy an ID SIM for one month and try it, cancelling it if it doesn’t?Thanks!nrsp

49 1
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17 days ago
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pavlis999 Civilian

credit check fail
Question

If i wasnt living in the uk for the past 3 years but i have english card i would be able to make a pay monthly contract?

53 3
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17 days ago
T
temkdoe

how do i unlock my iphone 5S to use a different network
Solved

on christmas 2018 i gave my brother my iD sim card then now i have got a new EE card but my phone is locked to iD mobile how do i unlock it for free?

51 1
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20 days ago
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iD Mobile iD Mobile Employee

Apple or Android 📱

I have been loyal to Apple for over 15 years is it time for a change. Maybe its time for an Android? @Hikari has definitely mentioned it to me.. Although, the new iPhone is launching soon? Should I wait and see 👀 if its a match for me 🤔 What are your thoughts? 💭

1164 10
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21 days ago
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Geraldhunt13 Civilian

Weather not updating on phone
Solved

Auto updates not working, when update pressed weather updates but box opens advises not avaiable temporarily. Can you explain as this has been happening for some time now. My wife has the same phone but with videophone and work perfectly

76 2
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22 days ago
AileenK92

is there a network issue tonight?
Question

I'm trying to make phone calls tonight and not getting through. My family are on ID as well and they can't phone me either.

75 2
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23 days ago
J
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jainvikas8 Civilian

Wifi calling on Motorola X4?
Solved

I see this phone not being present on the Wifi calling compatibility list, but is the support going to be added soon Or is it up to the manufacturer? This is an Android One device with Android 9 currently on it.

59 3
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24 days ago
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Kiera

Trouble receiving a replacement SIM and activating after phone stolen
Question

Nearly two weeks ago my phone was stolen.It’s taken ID mobile until TODAY to get me a replacement SIM.I have to activate the SIM.  I can’t log into the website due to longstanding technical problems that noone seems to be able to solve, despite repeat requests.I can’t ring the call centre BECAUSE I...

63 1
K
28 days ago
M
Marsargo99

Transaction screen keeps refreshing and i get charged each time
Question

Hi there, I’m trying to purchase an iPhone XR and am up to the payment page where ID takes 0.01 away for the transaction to process, however, this page has refreshed 3 times on my iPad and charged me the 0.01 as well as my phone when I tried on there for a total of 4 times. I’m not bothered about be...

99 4
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29 days ago
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Nhrstudio

whats the compensation for network down ?
Solved

For last 3 days I have network problems and losing internet .. I had busy week had to contact police on some issue and could not do that .. also had to pick up kid and only way to contact my kid was email so internet was down .. also by as to do emails for my work from my phone and again I failed.. ...

91 2
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29 days ago
phil32

PAC code not recognized
Question

Ok  so  am trying to transfer my old number to my new phone (talkmobile to ID), however every time I enter the PAC code and old mobile number I get a message saying ‘You entered a wrong PAC code or number, please check and try again.’Needless to say I have checked repeatedly and it gives the same me...

51 1
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29 days ago
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Skrewtjam

can't send SMS message to android phone from iphone
Question

can't send SMS message to android phone from iphone.

51 2
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29 days ago
A
a users

Sim Pin/Lock to prevent simjacking
Solved

Hi. I wish to secure my number from simjacking attacks. This can be done be setting a sim PIN.Please can you advise how to do this? Thanks,A Users

63 4
K
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1 month ago
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Giveson Civilian

no sim card
Solved

Iv reserved my iPhone 7 but I haven't received a sim card can you send me a new SIM card out to 1 [Removed] so I can use the phone. You can call me on [Removed]Or email [Removed]

92 8
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1 month ago
Ann Smith

Live chat
Solved

Why isn’t your live chat working? It’s 10.00 am on Sunday 17th June. It’s says it is open at 9.00am.

5103 5
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1 month ago
R
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rebelyon Civilian

Caller ID
Question

Has anyone had problems turning ON “Show My Caller id?” on iPhone?

17 0
R
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1 month ago
Dorsetblades29

sim not provisioned
Question

Suddenly popped up this morning. Tried to connect to network but says unavailable  

257 13
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1 month ago
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Simon W Civilian

iPhone 5 no signal
Question

I’ve tried upgrading software, removing card, resetting, switching airplane mode on and off - but nothing works is this service provider (ID) issue ...or possibly hardware in the phone?

68 6
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1 month ago

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