I upgraded but not revived my tablet 

Hellois sim only a contract? as that’s what I’m on currently as thinking of upgrading Also my signal is terrible 

I don’t know why I have to answer these weird questions

I moved my old phone number to ID mobile.the number people see when I text them isn't my old number.

Hi there my data has not refreshed in 2 month I thought it was a glitch at first after the first month but it has not refreshed in 2 months now and I am now unable to use my data at all as my sim thinks it’s used all its data for the month in the space of 3 days where I have not used my phone much 

I added a 10day bolt on for turkey which ended yesterday. This did not work from the moment I arrived until I left . The only time I had internet was when I was in a WiFi area despite following the correct instructions. I don't see why I should be charged for something I couldn't use and this caused an inconvenience as I was having treatment out there 

Hi, I am using ID mobile on my iPad and have no signal when in Germany.  I have checked all the settings and followed the points in the app so am sure roaming is switched on for the ipad and my ID account.  I have tried manually selecting a network but it will not connect to any network.  I have tried rebooting as well!  How do I fix this please?  Thanks

So I signed up to ID Mobile partly because of the Apple Fitness Offer. As soon as I got the email I tried to sign up and for the UID Missing or Incorrect error message.  I contacted ID and frustratingly I was told there is nothing they can do and it is an Apple issue and to contact their customer services. Contacted Apple and they said it is defiantly an ID Mobile fault. Any help anyone?

I have requested to cance my ID mobile account but would now like to stay and keep number

How can I remove cold callers from my account as I get 4 to 5 calls aday 

Hello there, I have an iPhone 16 18 months into contact with Car Phone Warehouse. I have had the phone examined by Apple and a Genius Report, along with the phone, have been given to Car Phone Warehouse for repair. What happens to my contract as I’m paying over £40 for a phone that doesn’t work and using a 6 year Android mean time. Thanks

Why has my bill gone up from 3.50 to 7 a month? I haven’t done anything different 

Hi - Is there any way I can talk to an advisor or customer service representative at ID? I didn’t realise it was so restrictive. I have been charged roaming charges however I was in a country where roaming is free. I was also on the hotel WIFI at all times with airplane mode on, so it’s unclear how I’ve racked up charges of £49. The only message I received was the when we landed saying welcome to Albania yet we are in Corfu. Thank you 

Hi, anyone can advise me what to do with my gift card that is not working on currys website?  Got it as offer on a upgrade.  Tia

Please update me on an outstanding order as live chat has not helped [REMOVED]

I’ve just landed in Cyprus and had 3 voicemails while travelling I call voicemail number and says call to setup voicemail bye and that it please any help with this

Can only use WiFi calling in my area but calls drop during conversation. Your coverage map states excellent 4G coverage but only get 1 bar hence why have to use WiFi calling. We also have to stick it on airplane mode due to pixel not switching to WiFi calling automatically. Never had this issue when we were on Vodafone previously!!

Hi there,  I have recently purchased a second rolling monthly sim only deal. I want to add this to my existing plan but when I try to add it it asks for verification code that has been sent to the new SIM card. The problem I have is that I am using the new sim in a wifi dongle so I dont have access to texts or calls through it. How do I add this to my account in a different way?

How do I add roaming data for France 

HiI want to use voicemail but I cant set it up without recording my name and message. Is there a way round this?I tried to record my first name as the message but the system wont recognise it. 

Hi there, I recently just bought an esim from airalo for my trip to japan, however when i go to add the esim to my phone it says the link has expired and to contact my mobile provider.

I haven't received my Currys voucher, where can I find this please?

Hi, I would like to know how can I get compensation for lost coverage.  I moved to the new property and there is no signal at all. Customer service said there is no coverage.  Anybody can help for me what should I do. I can't use my phone at home only emergency calls allowed. Thanks Renata

Why am I being charged for roaming data when I am within my limit?

Ongoing issue with my ported number not showing as “My Number” in iPhone settings.I have gone through various steps and I was issued a new SIM, which should have resolved the issue, but it is still showing “My Number” as the original ID Mobile generated number and not the ported number.I have seen some comenta saying that you need to sign out of FaceTime and Messenger, but not sure how to actually do this.Please advise as to the next steps and thank you in advance for your assistance.