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daniiiiiv
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daniiiiiv
started this topic

Communication is key

Hi all! :) I'm terribly sorry for sounding like a nag, but i'd like to request that when anyone posts a question of issue that they provi...
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iD Mobile
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iD Mobile
started this topic

What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...
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iD Mobile
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iD Mobile
started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...
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daniiiiiv Hero

Communication is key

Hi all! 🙂 I'm terribly sorry for sounding like a nag, but i'd like to request that when anyone posts a question of issue that they provide all necessary information in their initial post as this can help save time and get problems resolved a lot faster. To Include: Why its important: Handset/Devi...

1098 6
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11 days ago
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iD Mobile iD mobile employee

Tutorial What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in the right place. The iD Mobile Community will give you the answers you need. And you might not even have to post a new question – it might have been asked and...

2227 0
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2 months ago
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iD Mobile iD mobile employee

F.A.Q. Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so that your fellow members can find and answer it. To help others help you, try and include as much info as possible in your question, including your handset type...

1333 17
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3 months ago
Neil73

How many lines.......
Question

Hi all, Apologies if I am doing this incorrectly...... I have been paying for a contract with ID since October last year for my son to use when he is at school...….I am looking at maybe taking out 2 more lines (including handsets) on the account and I was wondering if anyone knows whether ID have...

3 0
7 minutes ago
Nealmatt92

Delivery
Question

I have just received my confirmation email with my reference saying my order has been dispatched however I’ve been given no tracking order for DPD so I’m not sure as to how I’m going to sort that out. I also cannot ring the Customer service number to speak to someone because it’s asks me to enter...

6 0
1 hour ago
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loopylou

no service
Question

I've just switched to ID, my number has been ported, and I can wifi call, but if I'm not wifi connected it says no service and I can't make calls? Any advice

14 1
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9 hours ago
F
fleischh

Old iD bills required
Solved

Hi, I would like to print all my past bills. The problem is that my contract has ended more than 6 months ago and moved abroad. Hence, I can no longer log into my iD App. I also couldn't find a number to speak to iD from abroad. Can anyone help me, please? Many thanks! Ruth

21 2
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1 day ago
M
Minari

Call and SMS forwarding
Question

Hi, I'm considering moving to iD mobile. Are there any restrictions on forwarding calls & SMS made to my iD mobile number to another mobile from a different provider? I want to have personal calls come through to my work iPhone (Vodafone) because I don't want to carry two phones. Thanks!

16 1
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3 days ago
KatieHodgcock

Can't donate! Please help!
Question

My text to 70220 won't send. I keep getting an error 28 code. Very annoying.

14 1
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5 days ago
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Dgowdan Rookie

Upgrade
Question

When I upgrade my contract will I have to pay the upfront fee like if I was taking out new contract thanks dan

20 1
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5 days ago
yw12014

Charged for SIM not received
Question

id mobile was robbing me for tens of pounds since I put an order online but not receiving a sim card few months ago. I asked for a refund but got denied. I ask to close my account though I didn't know I have one. They still charge me for another month. The fact is I even didn't get the sim card. Its...

27 1
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7 days ago
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Timotheus Rookie

Moving from 3 Contract to iD SIM only on 3 Network.
Solved

My wife's 3 Contract has ended. If she moves to an iD SIM only deal, which I understand uses the 3 network, will she still need a PAC number to keep her number. Thanks for any guidance.

55 3
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9 days ago
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Adzdalton Ultra Hero

50% Extra Data
Solved

Does any of you guys have an idea on how long the 50% Extra Data deal will last on their sim-only contracts. It's been advertised on their main website, not sure how long though. I need to purchase one for my mother but i have no idea what kind of data plan she's likely to need. Won't be able to sp...

27 2
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10 days ago
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dude7691 Rookie

Do I keep my phone at end of contract?
Solved

Hey guys 🙂 simple question here I'm on a 24 month contract for the Huawei P Smart and just wondering if at the end of the contract I get to keep the handset? Thank you 🙂

56 4
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12 days ago
holler777

how do i get a puk code?
Solved

how do i get a puk code?

33 3
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13 days ago
F
Fairloi

Can't get rid of voicemail notification!!
Question

Hi there! I joined ID Mobile just under a month ago and since I've joined my phone has been constantly notifying me of a voicemail that doesn't seem to exist. I searched these forums and saw that a few others had this problem and it could be caused by transferring your number from your previous pr...

44 2
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13 days ago
G
Gillian

Data usage
Solved

Hi, if I connect my iPad or laptop to the internet via a hotspot created on my phone, is the data usage classed as used by my phone or am I charged extra? thanks

108 2
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13 days ago
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lowernab Rookie

Problem texting shortened URL tiny.cc
Solved

I used to be able to use text (SMS) to send a short URL in the form tiny.cc/shortname but no more. If I text tiny.cc get error code 28 and no delivery. If I text tiyn.cc all works fine. Help desk ended up asking me to take phone and sim to store to run diagnostics but suspect I'm just wasting my t...

24 1
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13 days ago
S
SallyT

What's the best thing about ID Mobile?
Question

Hi there I've just ordered my new SIM card and am looking forward to changing providers from a certain network beginning with a V and ending in E. I've not used ID Mobile before and was curious what people think of it? Or the worst, that would be useful too. Thanks! Sally

27 1
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13 days ago
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Alisondurrant Rookie

Email
Solved

How to change email adress on profile as it's still sending to my old email address ?

33 2
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14 days ago
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JackHarris Masked Rookie

Are Samsung buds / air pods worth it?
Solved

Want to hear your opinion!

30 5
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15 days ago
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Reedy Rookie

Opinions wanted
Solved

Have been considering. A Samsung Galaxy J6+ for my wife, can anyone give me any good feedback. Thank you in advance.

50 3
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15 days ago
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BernieA Rookie

The new Samsung S10
Solved

Is the S10 worth the money you will have to pay for it?

36 1
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16 days ago
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Sabrina Rookie

Rollover
Solved

Does cumulative data roll over i.e. from 2 months ago if you didn't use it all?

48 3
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17 days ago
S
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Safelocker Rookie

Second Device

Hi I'm new to I'd and I've applied for a second device is just wondering is that possible

50 2
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22 days ago

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