I would like to change my plan to pay as you go. 

seems thow i have 3 accounts on £7 a month, can i have another 1 the same or do i have to buy the £8 one now thats the equivalent of what i have , can you do a deal for me ?

  Good evening. I was looking to see if you could do this deal for me as my contract has ran out. My number is { REMOVED } Thanks

When does my phone and SIM card contract end?

  Good evening. I was looking to see if you could do this deal for me as my contract has ran out. My number is { REMOVED } Thanks

  Good evening. I was looking to see if you could do this deal for me as my contract has ran out. My number is { REMOVED } Thanks

One piece of heaven live chat line up to date 

so i put £20 on my acount through the mobile id app ready to reniew my bundle at 11.59 tonight and for some reason my calls did not work earlier and ive looked on my app and ive lost £2 of credit , so ive gone to add another 5 and tried to get on bundles to auntamaticly reniew and its asked me for my last name and date of birth and number and its saying its wrong , ive gone on the actuall website and thats just as bad please help !!!!!!!!!!!  

I need a physical SIM card for a friend leaving for France on Wednesday.How soon can you get a SIM to me?

I have a straight PAYG plan where I just pay for what I use (no monthly plan). I have had this plan for many years with no problems. About 10 weeks ago my phone stopped working even though I had plenty of credit. I would get a message indicating that I’m out of credit when I try to make a call or send a text, despite my credit balance. I hadn’t topped up my balance for quite a while, so I added some credit and the phone started working again, but only for about a week, and then it stopped again. I did some research on ChatGPT and it said the problem was caused by having an older phone (iPhone 11) with an old SIM (over 5 yeaars old), and that a new SIM would correct the problem. So I ordered a new SIM from ID about 8 weeks ago and that seemed to fix the problem, but now it’s happening again. It tells me I’m out of credit even though my balance is currently almost £10. Is there a requirement that you must top up periodically even though you still have plenty of credit? Please help. Th

Hello, I have recently submitted a switch to id mobile from three but there was nowhere to add my pac code on checkout. how am I able to add this to my account as I haven’t received my SIM card yet. thank you

Hello, I have recently submitted a switch to id mobile from three but there was nowhere to add my pac code on checkout. how am I able to add this to my account as I haven’t received my SIM card yet. thank you

I’ve been trying to top up for the past week with no luck and Curry’s said they can’t help either  terrible service I had to buy another sim just so I could work,  why can I not top up anywhere?

I’ve been trying to top up for the past week with no luck and Curry’s said they can’t help either  terrible service I had to buy another sim just so I could work,  why can I not top up anywhere?

How do I make my sim a pay as you go sim

I have just purchased a pay as you go SIM to be fitted in a burglar alarm system.  How can I ascertain the amount of credit remaining on the SIM?

Hi, I don’t know where to add my PAC number. I have bought a esim pay as you go card and now I have received the esim card on my email to install it but I don’t know if I have to do the switch before. And how do I do it?

I have received a sim card for sim only contract that i gave not opened and since tajen out a NEW contract with phone via currys. How do i cancel the SIM ONLY contract ?

Hi, I've been using IDmobile for a while now, and I'm a bit confused about getting a new plan when my pay as you go expires.On the site there are regular plans, and special plans 'for existing customers' that seem to be much better value.But the 'existing customer'plans try to send me a new SIM card if I purchase one. Is it really most cost efficient to keep getting new SIM cards rather than using the same one? Can anyone help me understand what's going on here? Why can't I just buy these 'existing customer' plans for my current SIM?Thanks,

Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile numberI’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

Just topped up my account by £7,still cant dial out or receive 4/5g Internet either. Can you help?

How can I order a traditional PAYG sim (no plan) with iD mobile, please? Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile numberI’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

How can I order a traditional PAYG sim (no plan) with iD mobile, please? Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile numberI’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

HI, I ordered a new pay & go Esim on the ID website yesterday morning. (Sunday 16th) i got an email confirmation with invoice etc but still no QR email to download the Esim yet? Does it usually take this long? Thanks!!

hello, i have topped up pay as you go and been charged twice. please issue the refund asap