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sim not working


Aisha Grover
Community Member

My sim was working fine until my phone broke. When I put in in a replacement phone, it said no sim. I assumed it was the phone not being compatible but when I put it in another phone  still no sim. 

Pinned reply

May 13, 2025

 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • May 13, 2025

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • May 14, 2025

Hey there ​@Aisha Grover, sorry to hear that. What phone is the replacement phone please?

 

We also hope the kind advice from ​@MZone has been able to help you getting a replacement SIM card if needed.

 

Thanks,

Tyler