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I need a new QR code for my new phone 

How long does it take for them to accept your application for a contract phone 

Hey folks, I need to update insurance for my Pixel 9A but need purchase reciept from ID. Had no issues from other providers but can’t even find an online agent for ID to chat…Any pointers?

Hi. I show has having 4 bars of signal strength but I still have no network connection. This occurs in at least one particular area but not everywhere.  I have tried the usual steps including resetting network settings. On iPhone 16 Pro Max in TS9 postcode area. Please help 

Don’t understand why my account has been suspended? Direct debit is set up fine and not meant to come out till the 7th. 

Hi, I've just checked my most recent bill and for some reason I have been charged an extra 14.40! I don't know what it is for as I have unlimited calls and texts and never over use my data. Please could someone advise

I have got a £33.18 extra charge on my bill , I have been to Corfu only, why the charges ? 

My data is being used even though I am on the WiFi in my house, it's running out super fast and I cannot understand why. I have barely anything left for the month.

Prank Call Received at 22.31pm on Thursday the 21st May 2026 please can you reveal the callers number as they contacted me via a private number, thank you. 

Please can someone help me claim my galaxy buds as I cannot seem to find invoice  number and im getting frustrated ordered samsung galaxy A57 5g via currys delivery from dpd and need help

Otp are not being received. Also sms center number showing on my phone is not correct based on what I checked. I cannot update it as it's blocked by carrier.

i recently ordered an iphone 17 and the money hasn’t been taken out, i have a few things trying to get taken out of my bank at the money due to a confusion with uber eats so is there anyway for you guys to let me know when i need ti pay the £29 and do it from my end 

i recently ordered an iphone 17 and the money hasn’t been taken out, i have a few things trying to get taken out of my bank at the money due to a confusion with uber eats so is there anyway for you guys to let me know when i need ti pay the £29 and do it from my end 

I can’t transfer onto my new iPhone due to it asking me to enrol to a device management program of BEP Europe ltd. 

Any websites that have a 18+ rating is now not allowed from a few weeks ago! Tried turning adult filter on and off no help

Ive taken up a contract with ID mobile and regretting it. Never had an issue beforehand and the coverage said all good when I checked and changed. Initially I had issues whereby couldn't call out and that was resolved. I have now got issues with calls just hanging up mid sentence. Low signal everywhere I go. I get people on the phone say I keep cutting out and they can't hear me or I can hear myself. Its just continuous and im not very happy im stuck in this contract. Any ideas please? I dont think I will be renewing if this carries on as I need a reliable connection and signal strength whi h I previously had with Vodafone for years. 

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No email from you about the contract I took out from you  

Hi I’ve tried all the suggestions for setting up voicemail pin but still getting the same message to call for set up. 

Hi I’ve tried all the suggestions for setting up voicemail pin but still getting the same message to call for set up. 

Yet again I am without connection abroad. This time it’s Spain despite being told it’s all included in allowances. same for turkey, Prague, America it never works!!!!will I ever have connection in Spain or will I need to buy an e-sim again? why are you selling a product that never works? 

Mobile data not working in Turkey. I've bought a roam beyond package for 10 days and it isn't working ?