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New Contributor
August 10, 2026
Question

keep old

  • August 10, 2026
  • 3 replies
  • 15 views

If I buy the id mobil sim can I keep my old number to this please tell me 

    3 replies

    iD Mobile Employee
    August 10, 2026

    Hi Rjplug007,

     

    Yes, you can absolutely keep your old number when you switch to iD Mobile. All you need to do is text 'PAC' to 65075 from your old SIM card, and your current network will text you back a switching code. You can then give this code to us either during checkout or through your new iD Mobile app once your new SIM arrives. The transfer normally takes just one working day to complete. Please let me know if your old number is already with iD Mobile, as the process is slightly different in that case.

     

    Thanks,

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    Rjplug007Author
    New Contributor
    August 13, 2026

    My other contract finsh 21 August if I oder esim same day I send u pac if its possible you can activate the number and deta plan same day 21 August c

    iD Mobile Employee
    August 14, 2026

    Hi ​@Rjplug007.

     

    Thank you for your post. 

     

    A number transfer using a PAC usually takes one working day to process. You can place your order for an eSIM and submit your PAC, but the transfer may not complete on the same day.

     

    Please ensure your current service remains active until the transfer is complete and that you are not transferring from another iD Mobile account.

     

    You can contact us via Live Chathttps://www.idmobile.co.uk/live-chat if you need any further assistance.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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